Availity incident

13285 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 10, 2026 affecting 13285, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 08:38 AM UTC
Resolved
Aug 10, 2026, 08:38 AM UTC
Duration
—
Detected by Pingoru
Aug 10, 2026, 08:38 AM UTC

Affected components

13285

Update timeline

  1. resolved Aug 10, 2026, 08:38 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 8/10/2026, 3:20:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.