Availity incident

UPMC HEALTH PLAN - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 9, 2026 affecting UPMC HEALTH PLAN, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2026, 12:19 AM UTC
Resolved
Aug 09, 2026, 12:19 AM UTC
Duration
—
Detected by Pingoru
Aug 09, 2026, 12:19 AM UTC

Affected components

UPMC HEALTH PLAN

Update timeline

  1. resolved Aug 09, 2026, 12:19 AM UTC

    We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/4/2026, 4:00:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.