Availity incident

Multiple Payers - 100085, CTMCD - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Resolved on August 11, 2026, affecting 100085 and CTMCD.

resolved Aug 11, 2026, 05:01 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/11/2026, 2:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Aug 11, 2026, 05:01 PM UTC
Resolved
Aug 11, 2026, 05:01 PM UTC
Duration
–
Detected by Pingoru
Aug 11, 2026, 05:01 PM UTC

Affected components

100085CTMCD

Update timeline

  1. resolved Aug 11, 2026, 05:01 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/11/2026, 2:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

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