Availity Outage History

Availity major outage · 66 active incidents View live status →

Availity had 464 outages in the last 2 years totaling 9530h 7m of downtime — averaging 19 incidents per month.

There were 464 Availity outages since August 20, 2025 totaling 9530h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://payernetworkstatus.availity.com/status

Notice April 25, 2026

Multiple Payers - SMARTDATASOLUTIONS RP063, MEDSTAR FAMILY CHOICE DISTRICT OF COLUMBIA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 25, 2026, 07:08 AM UTC
Resolved
May 03, 2026, 06:53 AM UTC
Duration
7d 23h
Affected: SMARTDATASOLUTIONS RP063
Timeline · 3 updates
  1. identified Apr 25, 2026, 07:08 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Apr 25, 2026, 08:21 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 03, 2026, 06:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 25, 2026

MEDMC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 25, 2026, 05:12 AM UTC
Resolved
May 03, 2026, 09:11 AM UTC
Duration
8d 3h
Affected: MEDMC
Timeline · 3 updates
  1. identified Apr 25, 2026, 05:12 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. identified Apr 27, 2026, 06:11 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Already posted Availity continues to monitor for resolution.

  3. resolved May 03, 2026, 09:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 25, 2026

MO - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 25, 2026, 05:10 AM UTC
Resolved
May 04, 2026, 04:32 AM UTC
Duration
8d 23h
Affected: MO
Timeline · 2 updates
  1. identified Apr 25, 2026, 05:10 AM UTC

    We are seeing Claim Status Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 04:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 25, 2026

HUMANA - Multiple Transactions - HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions are currently unavailable.

Detected by Pingoru
Apr 25, 2026, 03:07 AM UTC
Resolved
Apr 25, 2026, 05:06 AM UTC
Duration
1h 59m
Affected: HUMANA
Timeline · 2 updates
  1. identified Apr 25, 2026, 03:07 AM UTC

    We are seeing HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 25, 2026, 05:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 25, 2026

Wellcare - ALL - Due to scheduled maintenance all transactions will be unavailable Saturday, April 25th from 5:00:00 PM EDT through 5:00:00 AM EDT Sunday, April 26th.

Detected by Pingoru
Apr 25, 2026, 02:00 AM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
37d 13h
Affected: Wellcare
Timeline · 1 update
  1. scheduled Apr 25, 2026, 02:00 AM UTC

    Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 25, 2026

Multiple Payers - BEACON HEALTH OPTIONS, MARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEM, MASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 25, 2026, 12:54 AM UTC
Resolved
May 04, 2026, 02:18 AM UTC
Duration
9d 1h
Affected: BEACON HEALTH OPTIONSMARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEMMASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP
Timeline · 2 updates
  1. identified Apr 25, 2026, 12:54 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 02:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 25, 2026

HCSC - ALL - Due to scheduled maintenance all transactions will be unavailable Saturday, April 25th from 5:00:00 PM EDT through 8:00:00 PM EDT Friday, April 24th.

Detected by Pingoru
Apr 25, 2026, 12:00 AM UTC
Resolved
Apr 25, 2026, 12:00 AM UTC
Duration
Affected: BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTXBCBS MONTANAOTHER BLUE PLANS-BCBSMT
Timeline · 1 update
  1. resolved Apr 25, 2026, 12:00 AM UTC

    Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 24, 2026

GEISINGER HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 24, 2026, 11:16 PM UTC
Resolved
Apr 25, 2026, 02:08 AM UTC
Duration
2h 52m
Affected: GEISINGER HEALTH PLAN
Timeline · 2 updates
  1. identified Apr 24, 2026, 11:16 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 25, 2026, 02:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 24, 2026

MARYLAND MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
Apr 24, 2026, 11:04 PM UTC
Resolved
May 04, 2026, 02:22 AM UTC
Duration
9d 3h
Affected: MARYLAND MEDICAID
Timeline · 2 updates
  1. identified Apr 24, 2026, 11:04 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 02:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 24, 2026

Multiple Payers - HEALTHPLANS INC, NETWORK HEALTH HOSPITAL - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
Apr 24, 2026, 10:52 PM UTC
Resolved
May 03, 2026, 08:27 AM UTC
Duration
8d 9h
Affected: HEALTHPLANS INC
Timeline · 3 updates
  1. identified Apr 24, 2026, 10:52 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Apr 24, 2026, 11:18 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 03, 2026, 08:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 24, 2026

Multiple Payers - 60054, AETNA - ALL - Due to scheduled maintenance all transactions will be unavailable Saturday, April 25th from 5:00:00 AM EDT through 2:00:00 PM EDT Saturday, April 25th.

Detected by Pingoru
Apr 24, 2026, 10:19 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
37d 16h
Affected: AETNA60054
Timeline · 1 update
  1. scheduled Apr 24, 2026, 10:19 PM UTC

    We are seeing all transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 24, 2026

Multiple Payers - 60054, AETNA - Multiple Transactions - Due to scheduled maintenance HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Referral transactions will be unavailable Friday, April 24th from 11:00:00 PM EDT through 1:00:00 AM EDT Saturday, ...

Detected by Pingoru
Apr 24, 2026, 10:18 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
37d 16h
Affected: AETNA60054
Timeline · 1 update
  1. scheduled Apr 24, 2026, 10:18 PM UTC

    We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 24, 2026

HUMANA - ALL - Due to scheduled maintenance all transactions will be unavailable Friday, April 24th from 9:00:00 PM EDT through 1:00:00 AM EDT Saturday, April 25th.

Detected by Pingoru
Apr 24, 2026, 10:08 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
37d 17h
Affected: HUMANA
Timeline · 1 update
  1. scheduled Apr 24, 2026, 10:08 PM UTC

    Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 24, 2026

Multiple Payers - ODM DENTAQUEST CARESOURCE, OHIO MEDICAID - ALL - Due to scheduled maintenance all transactions will be unavailable Saturday, April 25th from 9:00:00 PM EDT through 11:30:00 PM EDT Saturday, April 25th.

Detected by Pingoru
Apr 24, 2026, 10:06 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
37d 17h
Affected: ODM DENTAQUEST CARESOURCEOHIO MEDICAID
Timeline · 1 update
  1. scheduled Apr 24, 2026, 10:06 PM UTC

    Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 24, 2026

Multiple Payers - HORIZON BCBS NEW JERSEY, HORIZONBCBSNJ_WEB, BCNJC - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 24, 2026, 08:55 PM UTC
Resolved
Apr 25, 2026, 12:01 AM UTC
Duration
3h 6m
Affected: HORIZON BCBS NEW JERSEYHORIZONBCBSNJ_WEBBCNJC
Timeline · 2 updates
  1. identified Apr 24, 2026, 08:55 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 25, 2026, 12:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 24, 2026

Multiple Payers - EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), EMBLM, PARKLAND COMMUNITY HEALTH PLAN, EL PASO FIRST HEALTH PLANS - CHIP, EL PASO FIRST HEALTH PLANS - STAR, EL PASO FIRST HEALTH PLANS - HCO, HIPNY, GHI - GROUP HEALTH INC - 270 - Elig...

Detected by Pingoru
Apr 24, 2026, 02:18 PM UTC
Resolved
May 04, 2026, 02:14 AM UTC
Duration
9d 11h
Affected: EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI)EMBLMPARKLAND COMMUNITY HEALTH PLANEL PASO FIRST HEALTH PLANS - CHIPEL PASO FIRST HEALTH PLANS - STAREL PASO FIRST HEALTH PLANS - HCOHIPNYGHI - GROUP HEALTH INC
Timeline · 2 updates
  1. identified Apr 24, 2026, 02:18 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT02 errors. Customers are receiving VT02 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 02:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 24, 2026

TMG - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 24, 2026, 02:13 PM UTC
Resolved
Apr 25, 2026, 08:23 PM UTC
Duration
1d 6h
Affected: JOHNS HOPKINS ADVANTAGE MDJOHNSHOPKINSPRIORITY PARTNERSBLUE CROSS COMMUNITY OPTIONSBLUE CROSS MEDICARE ADVANTAGEJOHNSHOPKINS HEALTHVNSNYCARE N CAREBCBSTX Medicaid STAR/CHIPPASSPORT ADVANTAGEOCHSNER HEALTH PLANBCBSTX Medicaid STAR KidsPRUITT HEALTH PREMIERBAYCARE SELECT HEALTH PLANS INCORPORATEDLAGNIAPPE ADVANTAGEPROCARE TEXAS
Timeline · 4 updates
  1. identified Apr 24, 2026, 02:13 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT02 errors. Customers are receiving VT02 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. identified Apr 24, 2026, 02:17 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT02 errors. Customers are receiving VT02 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  3. identified Apr 24, 2026, 08:03 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT02 errors. Customers are receiving VT02 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  4. resolved Apr 25, 2026, 08:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 24, 2026

ANTHEMDENTAL - Claim Status Inquiry - Claim Status Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
Apr 24, 2026, 04:17 AM UTC
Resolved
Apr 24, 2026, 05:52 AM UTC
Duration
1h 34m
Affected: ANTHEMDENTAL
Timeline · 2 updates
  1. identified Apr 24, 2026, 04:17 AM UTC

    We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 24, 2026, 05:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 23, 2026

HNNC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 23, 2026, 09:22 PM UTC
Resolved
May 04, 2026, 01:57 AM UTC
Duration
10d 4h
Affected: HNNC
Timeline · 2 updates
  1. identified Apr 23, 2026, 09:22 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 01:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 23, 2026

PARTNERSHIP HEALTH PLAN OF CALIFORNIA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 23, 2026, 04:13 PM UTC
Resolved
May 10, 2026, 03:28 AM UTC
Duration
16d 11h
Affected: PARTNERSHIP HEALTH PLAN OF CALIFORNIA
Timeline · 2 updates
  1. identified Apr 23, 2026, 04:13 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 10, 2026, 03:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 22, 2026

CENTENE - ALL - Due to scheduled maintenance all Centene transactions will be unavailable Sunday, April 26th from 9:00:00 AM EDT through 1:00:00 PM EDT Sunday, April 26th.

Detected by Pingoru
Apr 22, 2026, 10:10 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
39d 17h
Affected: SUPERIOR HEALTHPLANMANAGED HEALTH SERVICES - WIPEACH STATE HEALTH PLANSUNFLOWER STATE HEALTH PLANALLWELLCENTENEBUCKEYE COMMUNITY HEALTH PLANCALIFORNIA HEALTH AND WELLNESSCELTICARE HEALTH PLANCENPATICO BEHAVIORAL HEALTHILLINICARE HEALTH PLANKENTUCKY SPIRIT HEALTH PLANSUNSHINE HEALTHSUNSHINE STATE HEALTH PLANABSOLUTE TOTAL CARECOORDINATED CAREHOME STATE HEALTH PLANLOUISIANA HEALTHCARE CONNECTIONSMAGNOLIA HEALTH PLANMANAGED HEALTH SERVICES - INAMBETTERGRANITE STATE HEALTH PLANHNNCBRIDGEWAY HEALTH SOLUTIONS
Timeline · 1 update
  1. scheduled Apr 22, 2026, 10:10 PM UTC

    Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 22, 2026

Multiple Payers - BCBS South Carolina, BCBS SOUTH CAROLINA, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable...

Detected by Pingoru
Apr 22, 2026, 10:05 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
39d 17h
Affected: BCBS SOUTH CAROLINAPGBABCBS South CarolinaTRICARE WEST REGION
Timeline · 1 update
  1. scheduled Apr 22, 2026, 10:05 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 22, 2026

Multiple Payers - HUMANA, HUMANA, HUMANA LONG TERM CARE, HUMANA BEHAVIORAL HEALTH - Multiple Transactions - Claims transactions will be unavailable from Wed,4/22/2026, at 9:00pm ET to Thurs, 4/23/2026, at 1:00am ET. Claims submitted during this time ...

Detected by Pingoru
Apr 22, 2026, 10:03 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
39d 17h
Affected: HUMANA LONG TERM CAREHUMANAHUMANA BEHAVIORAL HEALTH
Timeline · 1 update
  1. scheduled Apr 22, 2026, 10:03 PM UTC

    We are seeing Facility Claims and Professional Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 22, 2026

SUMMIT - Multiple Transactions - HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable.

Detected by Pingoru
Apr 22, 2026, 03:45 PM UTC
Resolved
Apr 22, 2026, 04:04 PM UTC
Duration
18m
Affected: SUMMIT
Timeline · 2 updates
  1. identified Apr 22, 2026, 03:45 PM UTC

    We are seeing HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 22, 2026, 04:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 22, 2026

SUMMIT - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 22, 2026, 03:27 PM UTC
Resolved
Apr 22, 2026, 04:05 PM UTC
Duration
38m
Affected: SUMMIT
Timeline · 2 updates
  1. identified Apr 22, 2026, 03:27 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E1:0 errors. Customers are receiving AAA*42/E1:0 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Apr 22, 2026, 04:05 PM UTC

    This incident has been resolved.

Read the full incident report →