Availity Outage History
Availity major outage · 44 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,930 incidents for Availity: 1,897 in the last 12 months and 849 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 286 | 595 of 595 (100%) |
Incidents, newest first
Notice August 22, 2026 Multiple Payers - EL PASO FIRST HEALTH PLANS - CHIP, EMBLM, 100347 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 22h EL PASO FIRST HEALTH PLANS - CHIP, EMBLM, 100347
Started Aug 22, 2026, 08:22 AM UTC· resolved Aug 24, 2026, 06:54 AM UTC
- identified Aug 22, 2026, 08:22 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
- resolved Aug 24, 2026, 06:54 AM UTC
This incident has been resolved.
Notice August 22, 2026 MERCY CARE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 3h 51m MERCY CARE
Started Aug 22, 2026, 04:54 AM UTC· resolved Aug 22, 2026, 08:46 AM UTC
- identified Aug 22, 2026, 04:54 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Aug 22, 2026, 08:46 AM UTC
This incident has been resolved.
Notice August 22, 2026 FLORIDA BLUE - Multiple Transactions - HCSR Detailed Auth/Referral, HCSR Outpatient Auth and Health Care Services Inquiry B2B transactions are currently unavailable. 2d 4h FLORIDA BLUE, OTHER BLUE PLANS
Started Aug 22, 2026, 03:01 AM UTC· resolved Aug 24, 2026, 07:03 AM UTC
- identified Aug 22, 2026, 03:01 AM UTC
We are seeing HCSR Detailed Auth/Referral, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with AAA*42 errors.
- resolved Aug 24, 2026, 07:03 AM UTC
This incident has been resolved.
Notice August 21, 2026 Multiple Payers - BLUECROSS BLUESHIELD (BCBS) WEST VIRGINIA, KAISER FOUNDATION OF CO - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 2d 8h KAISER FOUNDATION OF CO, BLUECROSS BLUESHIELD (BCBS) WEST VIRGINIA
Started Aug 21, 2026, 10:30 PM UTC· resolved Aug 24, 2026, 07:06 AM UTC
- identified Aug 21, 2026, 10:30 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- identified Aug 21, 2026, 10:31 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Aug 24, 2026, 07:06 AM UTC
This incident has been resolved.
Notice August 21, 2026 SB890 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1h 26m SB890
Started Aug 21, 2026, 10:30 PM UTC· resolved Aug 21, 2026, 11:57 PM UTC
- identified Aug 21, 2026, 10:30 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.
- resolved Aug 21, 2026, 11:57 PM UTC
This incident has been resolved.
Notice August 21, 2026 PREFERRED ONE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – PREFERRED ONE
Started Aug 21, 2026, 07:12 AM UTC· resolved Aug 21, 2026, 07:12 AM UTC
- resolved Aug 21, 2026, 07:12 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Notice August 21, 2026 FLORIDA BLUE - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. – FLORIDA BLUE
Started Aug 21, 2026, 05:29 AM UTC· resolved Aug 21, 2026, 05:29 AM UTC
- resolved Aug 21, 2026, 05:29 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Notice August 21, 2026 Multiple Payers - AVMED, AVMED HEALTH PLANS, AVMED - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 8h 38m AVMED, AVMED HEALTH PLANS
Started Aug 21, 2026, 04:55 AM UTC· resolved Aug 21, 2026, 01:34 PM UTC
- identified Aug 21, 2026, 04:55 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts.
- resolved Aug 21, 2026, 01:34 PM UTC
This incident has been resolved.
Notice August 21, 2026 MARYLAND MEDICAID - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – MARYLAND MEDICAID
Started Aug 21, 2026, 03:31 AM UTC· resolved Aug 21, 2026, 03:31 AM UTC
- resolved Aug 21, 2026, 03:31 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Notice August 21, 2026 Multiple Payers - BCNJC, HORIZON BCBS NEW JERSEY, HORIZONBCBSNJ_WEB - ALL - All transactions are now processing normally. – HORIZON BCBS NEW JERSEY, HORIZONBCBSNJ_WEB, BCNJC
Started Aug 21, 2026, 03:15 AM UTC· resolved Aug 21, 2026, 03:15 AM UTC
- resolved Aug 21, 2026, 03:15 AM UTC
We are seeing all transactions failing with timeout/timeout errors.
Notice August 21, 2026 PARTNERSHIP HEALTH PLAN OF CALIFORNIA - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – PARTNERSHIP HEALTH PLAN OF CALIFORNIA
Started Aug 21, 2026, 03:12 AM UTC· resolved Aug 21, 2026, 03:12 AM UTC
- resolved Aug 21, 2026, 03:12 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Notice August 20, 2026 SCANH - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – SCANH
Started Aug 20, 2026, 07:00 PM UTC· resolved Aug 20, 2026, 07:00 PM UTC
- resolved Aug 20, 2026, 07:00 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Notice August 19, 2026 Multiple Payers - MOLINA HEALTHCARE CALIFORNIA, CENTRAL HEALTH MEDICARE PLAN, MOLINA ILLINOIS, MOLINA HEALTHCARE OHIO, MOLINA HEALTHCARE WASHINGTON, MOLINA HEALTHCARE MICHIGAN, MOLINA OHIO MEDICAID MCE, MOLINA HEALTHCARE NEW YORK (TOTAL CARE NEW YORK),... – MOLINA HEALTHCARE MICHIGAN, CENTRAL HEALTH MEDICARE PLAN, MOLINA HEALTHCARE OHIO, MOLINA ILLINOIS and 1 more
Started Aug 19, 2026, 06:02 AM UTC· resolved Aug 19, 2026, 06:02 AM UTC
- resolved Aug 19, 2026, 06:02 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E1:0 errors. Customers are receiving AAA*42/E1:0 errors. Next Steps and ETA for resolution: As of 8/19/2026, 1:48:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 19, 2026 CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, August 18th from 5:55:00 PM EDT through 8:00:00 PM EDT Sunday, August 9th. – HUMANA-CARESOURCE, CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF WEST VIRGINIA and 1 more
Started Aug 19, 2026, 12:00 AM UTC· resolved Aug 19, 2026, 12:00 AM UTC
- resolved Aug 19, 2026, 12:00 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice August 18, 2026 WELLPOINT - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. – ANTHEM - MO, ANTHEM - WI, BLUECROSS BLUESHIELD OF GEORGIA, ANTHEM - NV and 30 more
Started Aug 18, 2026, 12:52 PM UTC· resolved Aug 18, 2026, 12:52 PM UTC
- resolved Aug 18, 2026, 12:52 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/VT07_037 errors. Customers are receiving AAA*42/VT07_037 errors. Next Steps and ETA for resolution: As of 8/18/2026, 4:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 18, 2026 HCSC - Multiple Transactions - Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are now processing normally. – BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Aug 18, 2026, 12:03 PM UTC· resolved Aug 18, 2026, 12:03 PM UTC
- resolved Aug 18, 2026, 12:03 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with timeout/timeout/E2:0/AV07 errors. Customers are receiving AV01/VT05_035/E2:0/AV07 errors. Next Steps and ETA for resolution: As of 8/18/2026, 7:26:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 18, 2026 FLORIDA BLUE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. – FLORIDA BLUE, OTHER BLUE PLANS
Started Aug 18, 2026, 10:01 AM UTC· resolved Aug 18, 2026, 10:01 AM UTC
- resolved Aug 18, 2026, 10:01 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 8/18/2026, 3:40:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 18, 2026 Multiple Payers - CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), MTAIN - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), MTAIN
Started Aug 18, 2026, 09:03 AM UTC· resolved Aug 18, 2026, 09:03 AM UTC
- resolved Aug 18, 2026, 09:03 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving VT06_013 errors. Next Steps and ETA for resolution: As of 8/17/2026, 9:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 17, 2026 Multiple Payers - PREFERRED CARE PARTNERS, FARM BUREAU HEALTH PLANS, OXFORD HEALTH PLANS - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – PREFERRED CARE PARTNERS, FARM BUREAU HEALTH PLANS, OXFORD HEALTH PLANS
Started Aug 17, 2026, 07:19 PM UTC· resolved Aug 17, 2026, 07:19 PM UTC
- resolved Aug 17, 2026, 07:19 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/17/2026, 1:45:00 PM we are seeing successful transactions. We are considering this issue resolved. We have opened ticket 10423083 with our Trading Partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 17, 2026 41600 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – 41600
Started Aug 17, 2026, 09:47 AM UTC· resolved Aug 17, 2026, 09:47 AM UTC
- resolved Aug 17, 2026, 09:47 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/17/2026, 2:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 17, 2026 Multiple Payers - KEYSTONE FIRST VIP CHOICE, KEYSTONE FIRST - Multiple Transactions - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – KEYSTONE FIRST VIP CHOICE, KEYSTONE FIRST
Started Aug 17, 2026, 05:55 AM UTC· resolved Aug 17, 2026, 05:55 AM UTC
- resolved Aug 17, 2026, 05:55 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/15/2026, 5:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 17, 2026 CHRISTUS HEALTH PLAN - NUECES COUNTY HOSPITAL DISTRICT (NCHD) - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – CHRISTUS HEALTH PLAN - NUECES COUNTY HOSPITAL DISTRICT (NCHD)
Started Aug 17, 2026, 05:55 AM UTC· resolved Aug 17, 2026, 05:55 AM UTC
- resolved Aug 17, 2026, 05:55 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/16/2026, 4:00:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 17, 2026 COMMUNITY HEALTH PLAN INC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – COMMUNITY HEALTH PLAN INC
Started Aug 17, 2026, 05:51 AM UTC· resolved Aug 17, 2026, 05:51 AM UTC
- resolved Aug 17, 2026, 05:51 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/17/2026, 1:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 17, 2026 HealthNow - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – HealthNow
Started Aug 17, 2026, 05:44 AM UTC· resolved Aug 17, 2026, 05:44 AM UTC
- resolved Aug 17, 2026, 05:44 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 8/17/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice August 17, 2026 MUTUAL OF OMAHA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are now processing normally. – MUTUAL OF OMAHA
Started Aug 17, 2026, 05:40 AM UTC· resolved Aug 17, 2026, 05:40 AM UTC
- resolved Aug 17, 2026, 05:40 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/17/2026, 1:22:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.