- Detected by Pingoru
- Apr 20, 2026, 10:11 PM UTC
- Resolved
- Jun 01, 2026, 03:11 PM UTC
- Duration
- 41d 17h
Affected: HUMANA LONG TERM CAREHUMANAHUMANA BEHAVIORAL HEALTH
Timeline · 1 update
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scheduled Apr 20, 2026, 10:11 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Apr 20, 2026, 08:49 PM UTC
- Resolved
- Apr 21, 2026, 09:56 PM UTC
- Duration
- 1d 1h
Affected: MEDICA GOVERNMENT PROGRAMSDEAN HEALTH PLANSWellfirst by MedicaMEDICA IFB
Timeline · 2 updates
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identified Apr 20, 2026, 08:49 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions failing with timeout/timeout errors. Customers are receiving AV01/VT05 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 21, 2026, 09:56 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 20, 2026, 05:13 PM UTC
- Resolved
- Apr 20, 2026, 11:30 PM UTC
- Duration
- 6h 17m
Affected: REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH
Timeline · 2 updates
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identified Apr 20, 2026, 05:13 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 11:30 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 20, 2026, 03:35 AM UTC
- Resolved
- Apr 20, 2026, 05:47 AM UTC
- Duration
- 2h 11m
Affected: HUMANA
Timeline · 2 updates
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identified Apr 20, 2026, 03:35 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 05:47 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 10:49 PM UTC
- Resolved
- Apr 20, 2026, 05:08 AM UTC
- Duration
- 6h 19m
Affected: CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)
Timeline · 2 updates
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identified Apr 19, 2026, 10:49 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 05:08 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 10:16 PM UTC
- Resolved
- May 04, 2026, 12:53 AM UTC
- Duration
- 14d 2h
Affected: CBSAB
Timeline · 2 updates
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identified Apr 19, 2026, 10:16 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved May 04, 2026, 12:53 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 09:29 AM UTC
- Resolved
- Apr 20, 2026, 04:31 AM UTC
- Duration
- 19h 2m
Affected: VANTAGE HEALTH PLAN
Timeline · 2 updates
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identified Apr 19, 2026, 09:29 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 04:31 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 08:18 AM UTC
- Resolved
- Apr 20, 2026, 05:04 AM UTC
- Duration
- 20h 45m
Affected: HEALTHSPRINGBlue Cross of IdahoNew Jersey MedicaidBCBS RHODE ISLANDBCRICID
Timeline · 4 updates
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identified Apr 19, 2026, 08:18 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
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identified Apr 19, 2026, 08:21 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
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identified Apr 19, 2026, 08:22 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 05:04 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 05:01 AM UTC
- Resolved
- Apr 20, 2026, 12:24 AM UTC
- Duration
- 19h 23m
Affected: OXFORD HEALTH PLANSUNITEDHEALTHCARE - OXFORDSUREST
Timeline · 1 update
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identified Apr 19, 2026, 05:01 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 04:42 AM UTC
- Resolved
- Apr 20, 2026, 03:23 AM UTC
- Duration
- 22h 40m
Affected: MEDMC
Timeline · 2 updates
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identified Apr 19, 2026, 04:42 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 03:23 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 03:42 AM UTC
- Resolved
- Apr 20, 2026, 02:52 AM UTC
- Duration
- 23h 9m
Affected: KSRCSKaiser Permanente Of Georgia
Timeline · 3 updates
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identified Apr 19, 2026, 03:42 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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identified Apr 19, 2026, 03:43 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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identified Apr 19, 2026, 05:09 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 02:57 AM UTC
- Resolved
- Apr 20, 2026, 05:09 AM UTC
- Duration
- 1d 2h
Affected: REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH
Timeline · 2 updates
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identified Apr 19, 2026, 02:57 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 05:09 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 18, 2026, 10:25 PM UTC
- Resolved
- Apr 20, 2026, 05:14 AM UTC
- Duration
- 1d 6h
Affected: HORIZON BCBS NEW JERSEYHORIZONBCBSNJ_WEB22326HORIZONNJHEALTH_WEBBCNJCBRAVEN HEALTH
Timeline · 2 updates
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identified Apr 18, 2026, 10:25 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 05:14 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 18, 2026, 10:20 PM UTC
- Resolved
- Apr 20, 2026, 07:17 AM UTC
- Duration
- 1d 8h
Affected: DEAN HEALTH PLAN
Timeline · 2 updates
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identified Apr 18, 2026, 10:20 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 07:17 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 18, 2026, 02:06 PM UTC
- Resolved
- Apr 18, 2026, 05:17 PM UTC
- Duration
- 3h 10m
Affected: HIGHMARK SENIOR HEALTH COMPANY
Read the full incident report →
- Detected by Pingoru
- Apr 18, 2026, 12:52 PM UTC
- Resolved
- Apr 20, 2026, 05:26 AM UTC
- Duration
- 1d 16h
Affected: HIGHMARK BLUE SHIELD
Timeline · 3 updates
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identified Apr 18, 2026, 12:52 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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identified Apr 18, 2026, 12:58 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 05:26 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 18, 2026, 08:30 AM UTC
- Resolved
- Apr 19, 2026, 12:05 AM UTC
- Duration
- 15h 35m
Read the full incident report →
- Detected by Pingoru
- Apr 18, 2026, 07:13 AM UTC
- Resolved
- Apr 20, 2026, 05:43 AM UTC
- Duration
- 1d 22h
Affected: BCBS INDEPENDENT
Timeline · 2 updates
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identified Apr 18, 2026, 07:13 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 05:43 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 18, 2026, 05:36 AM UTC
- Resolved
- Apr 19, 2026, 01:51 AM UTC
- Duration
- 20h 14m
Read the full incident report →
- Detected by Pingoru
- Apr 17, 2026, 10:37 PM UTC
- Resolved
- Jun 01, 2026, 03:11 PM UTC
- Duration
- 44d 16h
Affected: HUMANA
Timeline · 1 update
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scheduled Apr 17, 2026, 10:37 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Apr 17, 2026, 10:14 PM UTC
- Resolved
- Jun 01, 2026, 03:11 PM UTC
- Duration
- 44d 16h
Affected: HUMANA
Timeline · 1 update
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scheduled Apr 17, 2026, 10:14 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Outpatient Auth, HCSR Inpatient Auth and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Apr 17, 2026, 10:09 PM UTC
- Resolved
- Jun 01, 2026, 03:11 PM UTC
- Duration
- 44d 17h
Affected: HUMANA
Timeline · 1 update
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scheduled Apr 17, 2026, 10:09 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Apr 17, 2026, 08:42 AM UTC
- Resolved
- Apr 20, 2026, 04:48 AM UTC
- Duration
- 2d 20h
Affected: ASR HEALTH BENEFITS
Timeline · 2 updates
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identified Apr 17, 2026, 08:42 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 04:48 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 17, 2026, 08:27 AM UTC
- Resolved
- Apr 20, 2026, 05:33 AM UTC
- Duration
- 2d 21h
Affected: GEISINGERDIRECTGEISINGER HEALTH PLAN
Timeline · 2 updates
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identified Apr 17, 2026, 08:27 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 05:33 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 16, 2026, 09:28 PM UTC
- Resolved
- Jun 01, 2026, 03:11 PM UTC
- Duration
- 45d 17h
Affected: 62308CIGNA
Timeline · 1 update
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scheduled Apr 16, 2026, 09:28 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Read the full incident report →
