Availity incident

ANTHEM - CO - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 8, 2026 affecting ANTHEM - CO, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2026, 11:07 PM UTC
Resolved
Aug 08, 2026, 11:07 PM UTC
Duration
—
Detected by Pingoru
Aug 08, 2026, 11:07 PM UTC

Affected components

ANTHEM - CO

Update timeline

  1. resolved Aug 08, 2026, 11:07 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT07_037 errors. Customers are receiving VT07_037 errors. Next Steps and ETA for resolution: As of 8/8/2026, 10:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.