Availity incident

SELHT - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 15, 2026 affecting SELHT, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2026, 05:34 AM UTC
Resolved
Aug 17, 2026, 06:48 AM UTC
Duration
2d 1h
Detected by Pingoru
Aug 15, 2026, 05:34 AM UTC

Affected components

SELHT

Update timeline

  1. identified Aug 15, 2026, 05:34 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/AV07 errors. Customers are receiving VT05_035/AV07 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Aug 17, 2026, 06:48 AM UTC

    This incident has been resolved.