Apptegy experienced a minor incident on July 30, 2025 affecting Media/CMS and Client Websites, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 30, 2025, 01:17 AM UTC
What’s Happening? We are aware of an issue impacting CMS Search. Users may experience slow search load times or searches timing out. Our engineering team is actively investigating, and we will provide an update as soon as we have more details. Next Steps: We expect to share another update by 9:30 PM CST. ✅ Stay Updated: Visit status.apptegy.com for real-time updates. Thank you for your patience as we work to resolve this issue.
- investigating Jul 30, 2025, 02:12 AM UTC
We are continuing to investigate this issue.
- investigating Jul 30, 2025, 02:35 AM UTC
What’s Happening? We are aware of an issue impacting CMS Search. We have identified the issue and are monitoring for resolution. Next Steps: We expect to share another update by 10 PM CST. ✅ Stay Updated: Visit status.apptegy.com for real-time updates. Thank you for your patience as we work to resolve this issue.
- resolved Jul 30, 2025, 02:51 AM UTC
Update: The issue affecting CMS Search has been fully resolved as of 9:50 PM CST. Performance has returned to normal. ✅ Stay Updated: Visit status.apptegy.com for future service updates.