Apptegy incident

Duplicate Alert deliveries reported

Notice Resolved View vendor source →
Started
Apr 20, 2026, 11:01 PM UTC
Resolved
Apr 21, 2026, 02:43 PM UTC
Duration
15h 42m
Detected by Pingoru
Apr 20, 2026, 11:01 PM UTC

Affected components

Alerts

Update timeline

  1. investigating Apr 20, 2026, 11:01 PM UTC

    We are investigating reports of duplicate Alerts sent between 4:15 PM and 4:45 PM CDT today (April 20th) that appear to be repeats of Alerts originally sent on April 15th. We will follow up with additional information as it becomes available.

  2. resolved Apr 21, 2026, 02:43 PM UTC

    We have completed our investigation into the duplicate Alerts sent between 4:15 PM and 4:45 PM CDT on April 20, 2026. A deployment unexpectedly restarted a small number of previously queued jobs, resulting in Alerts originally intended for April 15th to be sent on April 20th. We have implemented updated expiration rules that will prevent this from occurring again in the future.

Looking to track Apptegy downtime and outages?

Pingoru polls Apptegy's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Apptegy reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Apptegy alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Apptegy for free

5 free monitors · No credit card required