Apptegy incident
Document folder links are not resolving as expected
Affected components
Client Websites
Update timeline
- identified Mar 02, 2026, 10:42 PM UTC
Some links to Document folders are not loading as expected. Our team has identified the root cause and we are working on implementing a fix. Documents are still accessible when navigating from the root documents directory (*example-domain*.com/documents), only direct links to folders are exhibiting issues.
- resolved Mar 02, 2026, 11:13 PM UTC
Document folder links are now loading properly. This issue has been resolved.
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