Apptegy incident

Apptegy chat support is currently experiencing degraded performance

Apptegy experienced a minor incident on August 3, 2026 affecting Third Party Services, lasting 4h 49m. The incident has been resolved; the full update timeline is below.

Started: Aug 03, 2026, 02:27 PM UTC
Resolved: Aug 03, 2026, 07:17 PM UTC
Duration: 4h 49m
Detected by Pingoru: Aug 03, 2026, 02:27 PM UTC

Affected components

Third Party Services

Update timeline

identified Aug 03, 2026, 02:27 PM UTC

Apptegy support chat is currently experiencing degraded performance due to an issue with our third party partner, Fin (Intercom). We are working with them to resolve this issue as quickly as possible. We will continue to update our status here as we have more information. Please reach out to your Client Success Manager if you need anything in the meantime.
resolved Aug 03, 2026, 07:17 PM UTC

Our third party partner has addressed the underlying performance issue, and our team has verified that our support chat has returned to normal operation.