Apptegy incident

ProgressBook/DASL API degradation with potential impact to Alerts and Attendance

Apptegy experienced a minor incident on September 22, 2026 affecting Third Party Services, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started: Sep 22, 2026, 02:30 PM UTC
Resolved: Sep 22, 2026, 05:40 PM UTC
Duration: 3h 9m
Detected by Pingoru: Sep 22, 2026, 02:30 PM UTC

Affected components

Third Party Services

Update timeline

investigating Sep 22, 2026, 02:30 PM UTC

We are observing degraded responses from ProgressBook/DASL API endpoints, resulting in delayed updates to attendance and contact information within Alerts. These delays could potentially impact the timeliness of Recurring Alerts for attendance. We will continue to monitor and follow up with additional information as it becomes available.
resolved Sep 22, 2026, 05:40 PM UTC

Apptegy has received confirmation from ProgressBook/DASL that their API has returned to normal operation. Our team will continue to monitor incoming data and follow up if any new issues occur.