Apptegy incident

Translations cannot be enabled for some lists in Alerts Center

Minor Resolved View vendor source →

Apptegy experienced a minor incident on October 1, 2026 affecting Alerts, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 09:53 PM UTC
Resolved
Oct 02, 2026, 12:24 AM UTC
Duration
2h 30m
Detected by Pingoru
Oct 01, 2026, 09:53 PM UTC

Affected components

Alerts

Update timeline

  1. identified Oct 01, 2026, 09:53 PM UTC

    Our team has identified an issue where Alert translations cannot be enabled for some call lists when composing a message within Alerts Center. We are working to address this issue promptly and expect to follow up with additional information by 5:30pm CDT.

  2. identified Oct 01, 2026, 10:28 PM UTC

    Our team has identified the root cause, and is preparing to deploy a fix within the next hour.

  3. resolved Oct 02, 2026, 12:24 AM UTC

    This issue has been resolved.