Apptegy incident
Attendance Pro outreach may not succeed due to third party service outage
Apptegy experienced a minor incident on September 23, 2026 affecting Attendance Pro and Third Party Services, lasting 7h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Attendance ProThird Party Services
Update timeline
- identified Sep 23, 2026, 03:06 PM UTC
Our third party partner Telnyx has reported a service outage that could result in SMS failures. This outage could prevent successful Attendance Pro outreach. Our team is monitoring the situation and will follow up as we have additional information from Telnyx. https://status.telnyx.com
- resolved Sep 23, 2026, 10:29 PM UTC
Telnyx has confirmed that their service outage was resolved as of 2:54 PM CDT. Our team has audited SMS outreach during the affected timeframe and verified that messages were sent successfully.