Apptegy incident

Recurring Alerts section is not loading in a timely manner

Apptegy experienced a minor incident on September 2, 2026 affecting Alerts, lasting 56m. The incident has been resolved; the full update timeline is below.

Started: Sep 02, 2026, 11:03 PM UTC
Resolved: Sep 03, 2026, 12:00 AM UTC
Duration: 56m
Detected by Pingoru: Sep 02, 2026, 11:03 PM UTC

Affected components

Alerts

Update timeline

investigating Sep 02, 2026, 11:03 PM UTC

We are currently investigating an issue where the Recurring Alerts section is not loading in a timely manner. This could impact viewing Recurring Alerts and their corresponding settings, but should not prevent scheduled Recurring Alerts from being sent. Analytics should remain accessible. We will provide an update by 7:00pm CDT.
resolved Sep 03, 2026, 12:00 AM UTC

Our engineering team has identified and resolved the issue that was preventing Recurring Alerts from loading properly. Our support team will be monitoring this evening for any additional reports.