Apptegy incident

Client Website / CMS Experiencing Degraded Performance

Minor Resolved View vendor source →

Apptegy experienced a minor incident on August 18, 2025 affecting Media/CMS and Client Websites, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2025, 07:36 PM UTC
Resolved
Aug 18, 2025, 07:55 PM UTC
Duration
18m
Detected by Pingoru
Aug 18, 2025, 07:36 PM UTC

Affected components

Media/CMSClient Websites

Update timeline

  1. investigating Aug 18, 2025, 07:36 PM UTC

    What’s Happening? We are currently seeing degraded performance in client website load times. Users may experience slower than normal response times or intermittent failures. Our team has identified the issue and is working on mitigation efforts. Services remain available but may not be performing optimally. Next Steps: We will provide another update by 2:50 PM CT or sooner if the situation changes. ✅ Stay Updated: Follow real-time updates at status.apptegy.com. Thank you for your patience!

  2. monitoring Aug 18, 2025, 07:42 PM UTC

    A fix has been implemented and we are monitoring to confirm recovery.

  3. resolved Aug 18, 2025, 07:55 PM UTC

    Update: The performance degradation affecting Website Uptime has been fully resolved, and all services should be functioning normally. ✅ Stay Updated: Visit status.apptegy.com for future service updates.