Apptegy incident

AlwaysOn Experiencing Degraded Performance

Minor Resolved View vendor source →

Apptegy experienced a minor incident on September 26, 2025 affecting AlwaysOn, lasting 4d 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2025, 10:08 PM UTC
Resolved
Oct 01, 2025, 12:38 AM UTC
Duration
4d 2h
Detected by Pingoru
Sep 26, 2025, 10:08 PM UTC

Affected components

AlwaysOn

Update timeline

  1. identified Sep 26, 2025, 10:08 PM UTC

    What’s Happening? We are currently seeing degraded performance for some AlwaysOn chat responses, which could impact the summarized response to user questions. Our team has identified the issue and is working on mitigation efforts. Services remain available but may not be performing optimally. ✅ Stay Updated: Follow real-time updates at status.apptegy.com. Thank you for your patience!

  2. resolved Oct 01, 2025, 12:38 AM UTC

    This incident has been resolved.