Is AdvancedMD down?

Last checked 7m ago
Current status
AdvancedMD is up

No incidents right now.

Official status page: https://status.advancedmd.com · Polled every 5 minutes · 34 components tracked

AdvancedMD is operational right now. Last checked 7m ago; the most recent incident resolved 16d ago.

Real-time AdvancedMD status, recent outages, and incident history — pulled directly from AdvancedMD's official status page at https://status.advancedmd.com every 5 minutes. Pingoru tracks 34 AdvancedMD services and has captured 18 incidents in the last 90 days (99.41% uptime). Get email, Slack, Discord, or webhook alerts the moment AdvancedMD reports a new incident — free for 5 monitors, no credit card.

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AdvancedMD uptime 99.41% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 18m
    Started Jul 15, 2026, 06:01 PM UTC · Resolved Jul 15, 2026, 07:19 PM UTC
    Fax
    Timeline · 2 updates
    • monitoring · Jul 15, 2026, 06:01 PM UTC

      Our third-party partner, Updox, is currently experiencing a service disruption that may impact access to the AdvancedMD Fax application. As a result, some users may be unable to access fax services at this time. We are actively monitoring the situation with our vendor and will provide updates as more information becomes available. For the latest information from Updox, users can subscribe to incident updates on their status page: https://partnerstatus.updox.com/

    • resolved · Jul 15, 2026, 07:19 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 9h 3m
    Started Jul 13, 2026, 03:28 PM UTC · Resolved Jul 14, 2026, 12:31 AM UTC
    Practice Management (PM)Electronic Health Records (EHR)
    Timeline · 7 updates
    • investigating · Jul 13, 2026, 03:28 PM UTC

      We are currently investigating an issue affecting some users where the configured double-click action for appointments is not being honored. Current Impact: Users who have their preferences configured to open an appointment by double-clicking may instead experience a patient note opening. Workaround: Until a resolution is available, use one of the following methods to access the desired appointment action: Option 1: 1. Navigate to the Scheduler. 2. Single-click the appointment to open the Appointment Card. 3. From the Appointment Menu, select the desired action (for example, Open Note, Edit Appointment, Change Status, etc). Option 2 1. Navigate to Home > Scheduler. 2. Select the patient. 3. Choose the desired action. Our team is actively investigating the issue and working toward a resolution. We will provide additional updates as more information becomes available. We apologize for the inconvenience and appreciate your patience while we work to resolve this issue.

    • investigating · Jul 13, 2026, 04:56 PM UTC

      We are continuing to investigate this issue.

    • investigating · Jul 13, 2026, 06:39 PM UTC

      We are continuing to investigate this issue.

    • investigating · Jul 13, 2026, 07:52 PM UTC

      We are continuing to investigate this issue.

    • identified · Jul 13, 2026, 09:23 PM UTC

      The issue has been identified and a fix is being implemented.

    • identified · Jul 13, 2026, 11:23 PM UTC

      We are continuing to work on a fix for this issue.

    • resolved · Jul 14, 2026, 12:31 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 8h 14m
    Started Jul 10, 2026, 02:21 PM UTC · Resolved Jul 10, 2026, 10:36 PM UTC
    Electronic Health Records (EHR)
    Timeline · 5 updates
    • investigating · Jul 10, 2026, 02:21 PM UTC

      We are currently investigating an issue affecting some users where double-clicking a patient visit from the EHR Dashboard or Legacy Scheduler does not automatically select the appropriate note template. Current Impact: Double-clicking a visit opens the encounter, but the expected note template may not be automatically selected. Workaround: Instead of double-clicking the patient visit, single-click to select it, then choose Add Linked > Patient Note. This will open the encounter with the appropriate note template. Our team is actively investigating the root cause and working toward a resolution. We will provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience while we work to resolve this issue.

    • investigating · Jul 10, 2026, 02:22 PM UTC

      We are continuing to investigate this issue.

    • investigating · Jul 10, 2026, 05:37 PM UTC

      We are continuing to investigate this issue.

    • identified · Jul 10, 2026, 05:38 PM UTC

      The issue has been identified and a fix is being implemented.

    • resolved · Jul 10, 2026, 10:36 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 18h 35m
    Started Jul 08, 2026, 07:51 PM UTC · Resolved Jul 09, 2026, 02:27 PM UTC
    Fax
    Timeline · 2 updates
    • monitoring · Jul 08, 2026, 07:51 PM UTC

      Our third-party partner, Updox, is currently experiencing an outage that may result in delays in sending and receiving faxes through AdvancedMD Fax. Our incident managers will continue to monitor the situation and provide updates as they become available. Users can subscribe to incident updates on Updox’s status page at https://partnerstatus.updox.com/.

    • resolved · Jul 09, 2026, 02:27 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 18d 20h
    Started Jul 08, 2026, 06:48 PM UTC · Resolved Jul 27, 2026, 03:29 PM UTC
    Analytics
    Timeline · 6 updates
    • monitoring · Jul 08, 2026, 06:48 PM UTC

      We are aware of an issue caused by a third-party update to Google Chrome version 150 that affects Analytics CSV exports. You may receive an error when attempting to download reports to CSV. This is not an AdvancedMD issue — your report data is not affected. Workaround: Downgrade Chrome to version 149.0.7827.201, or use Microsoft Edge. We are monitoring for a fix from Google and will update this notice when resolved.

    • monitoring · Jul 13, 2026, 03:32 PM UTC

      We are continuing to monitor for any further issues.

    • monitoring · Jul 15, 2026, 07:19 PM UTC

      We are continuing to monitor for any further issues.

    • monitoring · Jul 16, 2026, 10:32 PM UTC

      Google has identified the issue in Chrome 150 and is actively working on a fix, which will be included in an upcoming Chrome release. You can track the status of the fix and view additional details here: https://issues.chromium.org/issues/531787870. In the meantime, please continue using one of the following workarounds: Downgrade Chrome to version 149.0.7827.201, or Use Microsoft Edge. We will continue to monitor the issue and update this notice as soon as a resolution is available.

    • monitoring · Jul 20, 2026, 02:46 PM UTC

      Google has released a fix for the issue affecting Analytics CSV exports in Chrome version 150. Resolution: Please update Google Chrome to version 150.0.7871.125 or later, as this release resolves the issue. This issue was caused by the previous Google Chrome release and was not related to AdvancedMD. Your Analytics report data was not affected in any way during this issue. Thank you for your patience while Google addressed this issue.

    • resolved · Jul 27, 2026, 03:29 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full AdvancedMD outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse AdvancedMD outage history →

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Outage history

Past 90 days · 10 incidents View full outage history →