Is AdvancedMD down?

Last checked 4m ago
Current status
AdvancedMD is up

No incidents right now.

AdvancedMD is operational right now. Last checked 4m ago; the most recent incident resolved 4d ago.

Real-time AdvancedMD status, recent outages, and incident history: pulled directly from AdvancedMD's official status page at status.advancedmd.com every 5 minutes. Pingoru tracks 34 AdvancedMD services and has captured 20 incidents in the last 90 days (99.18% uptime). Get email, Slack, Discord, or webhook alerts the moment AdvancedMD reports a new incident, free for 3 monitors, no credit card.

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AdvancedMD uptime 99.18% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2h 14m
    Started Oct 22, 2026, 01:43 PM UTC · Resolved Oct 22, 2026, 03:58 PM UTC
    Practice Management (PM)Patient MessagingElectronic Health Records (EHR)
    Timeline · 4 updates
    • identified · Oct 22, 2026, 01:43 PM UTC

      We are investigating degraded performance affecting multiple AdvancedMD services. Users may experience issues with EHR messaging, claims, and statements. Our teams are actively working to restore normal service. We apologize for the inconvenience and will provide updates as additional information becomes available.

    • investigating · Oct 22, 2026, 02:12 PM UTC

      We are currently investigating this issue.

    • monitoring · Oct 22, 2026, 02:34 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 22, 2026, 03:58 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 15m
    Started Oct 13, 2026, 03:30 PM UTC · Resolved Oct 13, 2026, 04:45 PM UTC
    Client Services Support
    Timeline · 3 updates
    • investigating · Oct 13, 2026, 03:30 PM UTC

      Our third-party communications partner is currently experiencing an outage, which is impacting our phone and chat capabilities. As a result, you might experience longer wait times. We are working with our partner to restore service. Our Incident Managers will continue to provide updates here as additional information becomes available. As a workaround, users can ask their question to our knowledge assistant within our application by going to the Help menu and selecting Contact Support. Thank you for your patience.

    • investigating · Oct 13, 2026, 03:42 PM UTC

      We are continuing to investigate this issue.

    • resolved · Oct 13, 2026, 04:45 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 3h 58m
    Started Sep 25, 2026, 12:57 AM UTC · Resolved Sep 25, 2026, 04:55 AM UTC
    Patient PortalPractice Management (PM)3rd Party APIsInterfacesPatient KioskODBCOnline SchedulingPatient MessagingElectronic Health Records (EHR)Telehealth
    Timeline · 9 updates
    • investigating · Sep 25, 2026, 12:57 AM UTC

      We are currently investigating reports that users are experiencing errors loading screens and connecting to the server. Our team is actively working to identify the cause and will provide updates as more information becomes available. We apologize for any inconvenience.

    • identified · Sep 25, 2026, 01:13 AM UTC

      The issue has been identified and a fix is being implemented.

    • identified · Sep 25, 2026, 01:22 AM UTC

      We are continuing to work on a fix for this issue.

    • identified · Sep 25, 2026, 01:58 AM UTC

      We have identified the cause of the platform errors and screen loading issues and are actively working to implement a fix. Incident Managers will continue to provide updates on the Status Page as more information becomes available. We apologize for any inconvenience.

    • identified · Sep 25, 2026, 02:59 AM UTC

      We are still in the process of implementing the fix for the platform errors and screen loading issues. Our next update will be on or before 9:30 PM MT. We apologize for any inconvenience.

    • identified · Sep 25, 2026, 03:33 AM UTC

      We are still in the process of implementing the fix for the platform errors and screen loading issues. Our next update will be on or before 10:00 PM MT. We appreciate your patience and apologize for the disruption.

    • identified · Sep 25, 2026, 04:03 AM UTC

      We are still in the process of implementing the fix for the platform errors and screen loading issues. Our next update will be on or before 10:30 PM MT. We appreciate your patience and apologize for the disruption.

    • monitoring · Sep 25, 2026, 04:38 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 25, 2026, 04:55 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 46m
    Started Sep 18, 2026, 01:14 PM UTC · Resolved Sep 18, 2026, 02:00 PM UTC
    Waystar Portal Single Sign-On (SSO)
    Timeline · 4 updates
    • investigating · Sep 18, 2026, 01:14 PM UTC

      We are actively working to resolve an issue that is preventing users from accessing the Waystar Portal through Single Sign-On. Our technical teams are investigating and working toward a resolution. Incident Managers will provide updates on the Status Page as more information becomes available.

    • investigating · Sep 18, 2026, 01:45 PM UTC

      We are continuing to investigate this issue.

    • identified · Sep 18, 2026, 01:52 PM UTC

      The issue has been identified and a fix is being implemented.

    • resolved · Sep 18, 2026, 02:00 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 1h 39m
    Started Sep 18, 2026, 12:48 AM UTC · Resolved Sep 18, 2026, 02:28 AM UTC
    Practice Management (PM)Electronic Health Records (EHR)
    Timeline · 4 updates
    • investigating · Sep 18, 2026, 12:48 AM UTC

      We are investigating an issue causing the AdvancedMD login page to load incorrectly. Our teams are actively working to resolve the issue and will provide an update as more information becomes available.

    • investigating · Sep 18, 2026, 01:46 AM UTC

      We are continuing to investigate this issue.

    • monitoring · Sep 18, 2026, 02:14 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 18, 2026, 02:28 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full AdvancedMD outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse AdvancedMD outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 34 components checked every 5 minutes
52incidents recorded
45last 12 months
7last 90 days
14 hourstypical duration, 12 months

The longest incident in the last year, Analytics CSV Export — Chrome 150 Workaround on July 8, 2026, ran for 19 days. 51 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Practice Management (PM)17
  • Electronic Health Records (EHR)10
  • Fax6
  • ePrescribing5
  • Client Services Support3

Latest incidents

Outage history

Past 90 days · 7 incidents View full outage history →