Is AdvancedMD down?
Last checked 4m agoNo incidents right now.
AdvancedMD is operational right now. Last checked 4m ago; the most recent incident resolved 4d ago.
Real-time AdvancedMD status, recent outages, and incident history: pulled directly from AdvancedMD's official status page at status.advancedmd.com every 5 minutes. Pingoru tracks 34 AdvancedMD services and has captured 20 incidents in the last 90 days (99.18% uptime). Get email, Slack, Discord, or webhook alerts the moment AdvancedMD reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Practice Management (PM)Patient MessagingElectronic Health Records (EHR)
Timeline · 4 updates
- identified · Oct 22, 2026, 01:43 PM UTC
We are investigating degraded performance affecting multiple AdvancedMD services. Users may experience issues with EHR messaging, claims, and statements. Our teams are actively working to restore normal service. We apologize for the inconvenience and will provide updates as additional information becomes available.
- investigating · Oct 22, 2026, 02:12 PM UTC
We are currently investigating this issue.
- monitoring · Oct 22, 2026, 02:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 22, 2026, 03:58 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Client Services Support
Timeline · 3 updates
- investigating · Oct 13, 2026, 03:30 PM UTC
Our third-party communications partner is currently experiencing an outage, which is impacting our phone and chat capabilities. As a result, you might experience longer wait times. We are working with our partner to restore service. Our Incident Managers will continue to provide updates here as additional information becomes available. As a workaround, users can ask their question to our knowledge assistant within our application by going to the Help menu and selecting Contact Support. Thank you for your patience.
- investigating · Oct 13, 2026, 03:42 PM UTC
We are continuing to investigate this issue.
- resolved · Oct 13, 2026, 04:45 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Patient PortalPractice Management (PM)3rd Party APIsInterfacesPatient KioskODBCOnline SchedulingPatient MessagingElectronic Health Records (EHR)Telehealth
Timeline · 9 updates
- investigating · Sep 25, 2026, 12:57 AM UTC
We are currently investigating reports that users are experiencing errors loading screens and connecting to the server. Our team is actively working to identify the cause and will provide updates as more information becomes available. We apologize for any inconvenience.
- identified · Sep 25, 2026, 01:13 AM UTC
The issue has been identified and a fix is being implemented.
- identified · Sep 25, 2026, 01:22 AM UTC
We are continuing to work on a fix for this issue.
- identified · Sep 25, 2026, 01:58 AM UTC
We have identified the cause of the platform errors and screen loading issues and are actively working to implement a fix. Incident Managers will continue to provide updates on the Status Page as more information becomes available. We apologize for any inconvenience.
- identified · Sep 25, 2026, 02:59 AM UTC
We are still in the process of implementing the fix for the platform errors and screen loading issues. Our next update will be on or before 9:30 PM MT. We apologize for any inconvenience.
- identified · Sep 25, 2026, 03:33 AM UTC
We are still in the process of implementing the fix for the platform errors and screen loading issues. Our next update will be on or before 10:00 PM MT. We appreciate your patience and apologize for the disruption.
- identified · Sep 25, 2026, 04:03 AM UTC
We are still in the process of implementing the fix for the platform errors and screen loading issues. Our next update will be on or before 10:30 PM MT. We appreciate your patience and apologize for the disruption.
- monitoring · Sep 25, 2026, 04:38 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 25, 2026, 04:55 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Waystar Portal Single Sign-On (SSO)
Timeline · 4 updates
- investigating · Sep 18, 2026, 01:14 PM UTC
We are actively working to resolve an issue that is preventing users from accessing the Waystar Portal through Single Sign-On. Our technical teams are investigating and working toward a resolution. Incident Managers will provide updates on the Status Page as more information becomes available.
- investigating · Sep 18, 2026, 01:45 PM UTC
We are continuing to investigate this issue.
- identified · Sep 18, 2026, 01:52 PM UTC
The issue has been identified and a fix is being implemented.
- resolved · Sep 18, 2026, 02:00 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Practice Management (PM)Electronic Health Records (EHR)
Timeline · 4 updates
- investigating · Sep 18, 2026, 12:48 AM UTC
We are investigating an issue causing the AdvancedMD login page to load incorrectly. Our teams are actively working to resolve the issue and will provide an update as more information becomes available.
- investigating · Sep 18, 2026, 01:46 AM UTC
We are continuing to investigate this issue.
- monitoring · Sep 18, 2026, 02:14 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 18, 2026, 02:28 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full AdvancedMD outage history
2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 34 components checked every 5 minutesThe longest incident in the last year, Analytics CSV Export — Chrome 150 Workaround on July 8, 2026, ran for 19 days. 51 maintenance windows announced in the same period.
Most affected components, last 12 months
- Practice Management (PM)17
- Electronic Health Records (EHR)10
- Fax6
- ePrescribing5
- Client Services Support3
Latest incidents
- Degraded - EHR Messaging, Claims, and Statements
We are investigating degraded performance affecting multiple AdvancedMD services. Users may experience issues with EHR messaging, claims, and statements. Our…
- Degraded Client Services Support: Degraded Phone and Chat Capabilities
Our third-party communications partner is currently experiencing an outage, which is impacting our phone and chat capabilities. As a result, you might…
- Platform Errors and Screen Loading Issues
We are currently investigating reports that users are experiencing errors loading screens and connecting to the server. Our team is actively working to…
- Started Oct 22, 2026, 01:43 PM UTC · Resolved Oct 22, 2026, 03:58 PM UTC · 2h 14m
- Started Oct 13, 2026, 03:30 PM UTC · Resolved Oct 13, 2026, 04:45 PM UTC · 1h 15m
- Started Sep 25, 2026, 12:57 AM UTC · Resolved Sep 25, 2026, 04:55 AM UTC · 3h 58m
- Started Sep 18, 2026, 01:14 PM UTC · Resolved Sep 18, 2026, 02:00 PM UTC · 46m
- Started Sep 18, 2026, 12:48 AM UTC · Resolved Sep 18, 2026, 02:28 AM UTC · 1h 39m
- Started Sep 04, 2026, 02:16 PM UTC · Resolved Sep 04, 2026, 05:33 PM UTC · 3h 16m
- Started Aug 21, 2026, 02:45 PM UTC · Resolved Aug 21, 2026, 04:16 PM UTC · 1h 31m