Resolved after 46 minutes, affecting Waystar Portal Single Sign-On (SSO), on September 18, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Waystar Portal Single Sign-On (SSO)
Update timeline
- investigating Sep 18, 2026, 01:14 PM UTC
We are actively working to resolve an issue that is preventing users from accessing the Waystar Portal through Single Sign-On. Our technical teams are investigating and working toward a resolution. Incident Managers will provide updates on the Status Page as more information becomes available.
- investigating Sep 18, 2026, 01:45 PM UTC
We are continuing to investigate this issue.
- identified Sep 18, 2026, 01:52 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 18, 2026, 02:00 PM UTC
This incident has been resolved.
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