Adaptavist Cloud Apps Outage History

Adaptavist Cloud Apps degraded View live status →

There were 10 Adaptavist Cloud Apps outages since February 20, 2026 totaling 122h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.connect.adaptavist.com

Minor April 30, 2026

Atlassian delays in webhook delivery

Detected by Pingoru
Apr 30, 2026, 09:42 AM UTC
Resolved
Apr 30, 2026, 03:00 PM UTC
Duration
5h 18m
Affected: ScriptRunner for Jira CloudScriptRunner for Confluence Cloud
Timeline · 3 updates
  1. monitoring Apr 30, 2026, 09:42 AM UTC

    Atlassian is experiencing intermittent delays in wehbook delivery (as per Atlassian's status page). ScriptRunner users who rely on Atlassian events for the triggering of their scripts may subsequently be affected by such delays. We're monitoring the situation and will provide updates when available.

  2. monitoring Apr 30, 2026, 02:30 PM UTC

    Atlassian has announced that the rollout of the fix for delays in delivering events has completed. They're currently monitoring the situation and will give updates once they can confirm the effectiveness of the fix.

  3. resolved Apr 30, 2026, 03:00 PM UTC

    Atlassian published an update to their status page that their monitoring confirmed the issue with delays in delivering events is now resolved

Read the full incident report →

Major April 20, 2026

Adaptavist Behaviours app is failing to install from the Atlassian marketplace

Detected by Pingoru
Apr 20, 2026, 09:51 AM UTC
Resolved
Apr 21, 2026, 11:35 AM UTC
Duration
1d 1h
Affected: Behaviours - ScriptRunner for Jira Cloud
Timeline · 4 updates
  1. investigating Apr 20, 2026, 09:51 AM UTC

    We have identified an issue with the Behaviours App which is causing it to fail when trying to install the app from the Atlassian Marketplace. We are currently investigating what is causing this issue and will post a further update here once we have identified what is causing the issue. We apologise for any inconvenience caused.

  2. identified Apr 21, 2026, 07:45 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 21, 2026, 08:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 21, 2026, 11:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 17, 2026

Behaviours app is hidden unexpectedly from the marketplace

Detected by Pingoru
Apr 17, 2026, 07:27 AM UTC
Resolved
Apr 20, 2026, 11:32 AM UTC
Duration
3d 4h
Affected: Behaviours - ScriptRunner for Jira Cloud
Timeline · 4 updates
  1. investigating Apr 17, 2026, 07:27 AM UTC

    We have an identified an issue with the Behaviours App in the Atlassian Marketplace which is causing it to be hidden and unable to be installed. We are currently investigating what is causing this issue and will post a further update here once we have identified what is causing the issue. We apologise for any inconvenience caused.

  2. identified Apr 20, 2026, 06:26 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 20, 2026, 08:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 20, 2026, 11:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 16, 2026

Event webhook processing is failing for some events

Detected by Pingoru
Apr 16, 2026, 08:17 AM UTC
Resolved
Apr 16, 2026, 08:56 AM UTC
Duration
38m
Affected: ScriptRunner for Jira CloudEnhanced Search for Jira CloudScriptRunner for Confluence Cloud
Timeline · 4 updates
  1. investigating Apr 16, 2026, 08:17 AM UTC

    We are seeing webhook processing for certain types of events fail with authentication errors. We are looking into the problem and will update here more when we have more information.

  2. identified Apr 16, 2026, 08:31 AM UTC

    We believe we have identified a resolution to the webhook processing issues we have been experiencing this morning. We are currently validating that this solution has mitigated the errors.

  3. monitoring Apr 16, 2026, 08:46 AM UTC

    The solution seems to have mitigated the issues we were seeing this morning. We are continue to monitor the situation closely.

  4. resolved Apr 16, 2026, 08:56 AM UTC

    We are confident that the issues we were seeing with processing event webhooks are resolved now. Please get in touch with our team if you experience any more issues.

Read the full incident report →

Notice April 13, 2026

Outage for Scriptrunner and EnhancedSearch apps in US region

Detected by Pingoru
Apr 13, 2026, 10:31 AM UTC
Resolved
Apr 13, 2026, 10:31 AM UTC
Duration
—
Affected: ScriptRunner for Jira CloudBehaviours - ScriptRunner for Jira CloudEnhanced Search for Jira CloudScriptRunner for Confluence Cloud
Timeline · 1 update
  1. resolved Apr 13, 2026, 10:31 AM UTC

    At 9:59 to 10:02 UTC (10:59 to 11:02 BST), there was an outage for ScriptRunner and EnhancedSearch apps in the US region only.

Read the full incident report →

Notice March 25, 2026

A subset of customer requests in customer scripts failed

Detected by Pingoru
Mar 25, 2026, 11:40 AM UTC
Resolved
Mar 25, 2026, 11:45 AM UTC
Duration
4m
Affected: ScriptRunner for Jira Cloud
Timeline · 2 updates
  1. identified Mar 25, 2026, 11:40 AM UTC

    We have identified that some requests within customer scripts failed on 24/03/2026 between 16:27 -> 19:52 UTC

  2. resolved Mar 25, 2026, 11:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 12, 2026

Custom Macro Not Working Due to Atlassian Issue

Detected by Pingoru
Mar 12, 2026, 03:06 PM UTC
Resolved
Mar 13, 2026, 12:47 AM UTC
Duration
9h 41m
Affected: ScriptRunner for Confluence Cloud
Timeline · 5 updates
  1. identified Mar 12, 2026, 03:06 PM UTC

    Macros are currently impacted due to an Atlassian platform incident.

  2. identified Mar 12, 2026, 03:23 PM UTC

    We continue to monitor the Atlassian incident affecting Scriptrunner macros. We will provide updates as more information becomes available.

  3. identified Mar 12, 2026, 06:42 PM UTC

    We are still monitoring the Atlassian incident for Macros outage, that is impacting the scriptrunner macros. We will update once we see the change in status on Atlassian status page

  4. monitoring Mar 13, 2026, 12:36 AM UTC

    Atlassian has resolved the incident affecting macro functionality. We are monitoring to ensure services is stable.

  5. resolved Mar 13, 2026, 12:47 AM UTC

    Our monitoring has now confirmed that the issue affecting macro functionality has been resolved and that services are running normally again. We apologise for any inconvenience caused.

Read the full incident report →

Notice March 12, 2026

Temporary script executions outage

Detected by Pingoru
Mar 12, 2026, 10:30 AM UTC
Resolved
Mar 12, 2026, 10:31 AM UTC
Duration
28s
Affected: ScriptRunner for Jira Cloud
Timeline · 2 updates
  1. identified Mar 12, 2026, 10:30 AM UTC

    A small minority of scripts failed to run between 11th March 03:24 UTC and 12th March 08:25 UTC due to excessive load on the ScriptRunner execution environment and hitting rate limits with our hosting provider. This was due to an unexpected and significant spike in script execution demand.

  2. resolved Mar 12, 2026, 10:31 AM UTC

    At 08:25 UTC the execution demand dropped to normal levels and the system resumed normal operation.

Read the full incident report →

Notice February 25, 2026

2026-02-25 Temporary script executions outage

Detected by Pingoru
Feb 25, 2026, 05:33 PM UTC
Resolved
Feb 25, 2026, 05:35 PM UTC
Duration
2m
Affected: ScriptRunner for Jira CloudScriptRunner for Confluence Cloud
Timeline · 2 updates
  1. identified Feb 27, 2026, 02:20 PM UTC

    Some scripts failed to run between 17:33 UTC and 17:35 UTC due to excessive load on the ScriptRunner execution environment and hitting rate limits with our hosting provider. This was due to an unexpected and significant spike in script execution demand.

  2. resolved Feb 27, 2026, 02:23 PM UTC

    At 17:35 the execution demand dropped to normal levels and the system resumed normal operation.

Read the full incident report →

Minor February 20, 2026

Delays in filter syncing in SR Enhanced Search US

Detected by Pingoru
Feb 20, 2026, 02:16 PM UTC
Resolved
Feb 20, 2026, 06:42 PM UTC
Duration
4h 25m
Affected: ScriptRunner for Jira Cloud
Timeline · 8 updates
  1. identified Feb 20, 2026, 02:16 PM UTC

    We are currently experiencing delays in filter syncing in SR Enhanced Search US. Filter results may be out of date temporarily until the issue is resolved. We have identified the root cause and working on a potential fix.

  2. monitoring Feb 20, 2026, 02:41 PM UTC

    A potential fix is being deployed and will be monitored on production shortly.

  3. monitoring Feb 20, 2026, 03:24 PM UTC

    While we continue to monitor the situation, the ES filters can be manually synced as a workaround in the meantime.

  4. monitoring Feb 20, 2026, 03:30 PM UTC

    ES filters are starting to be automatically synced again; we'll continue to monitor the situation until we can confirm the issue is fully resolved. In the meantime, manual filter syncing is also possible as a temporary workaround.

  5. monitoring Feb 20, 2026, 04:57 PM UTC

    Upon further review, an additional fix is still required and in the process of being deployed. Automatic filter syncing may only work intermittently at this point; we'll continue to monitor the situation until the issue is fully resolved.

  6. identified Feb 20, 2026, 05:06 PM UTC

    ES Filters may not have been synced during the last 30 minutes; we have identified the cause and we are in the process of deploying another fix. Apologies for the inconvenience; we appreciate your patience while we resolve this issue.

  7. monitoring Feb 20, 2026, 06:29 PM UTC

    The issue may have been resolved after the latest fix was deployed. We'll continue to monitor the situation and we are hopeful the incident can be resolved soon.

  8. resolved Feb 20, 2026, 06:42 PM UTC

    The issue has been resolved, after verifying that ES filter syncing is now working as expected. Apologies for the inconvenience, and thank you for your patience.

Read the full incident report →

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