Adaptavist Cloud Apps incident
Enhanced Search filters that contain Enhanced Search keywords may be overwritten
Adaptavist Cloud Apps experienced a major incident on October 1, 2026 affecting ScriptRunner for Jira Cloud and Enhanced Search for Jira Cloud, lasting 4d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 01, 2026, 03:44 PM UTC
We have identified an issue that is causing Enhanced Search filters that contain Enhanced Search JQL Keywords and functions to be overwritten with the translated JQL query. We are working to restore the affected filters to the original query. Please avoid making an update to your filter if you can see the Enhanced Search function has been overwritten, and we will restore it for you as soon as possible.
- identified Oct 01, 2026, 05:41 PM UTC
Data recovery is underway and expected to complete in a few days. Thank you for your patience. If you need immediate assistance, please submit a support ticket.
- resolved Oct 05, 2026, 05:15 PM UTC
Recovery operations are now complete. We have restored all retrievable Enhanced Search original filter queries. Please note that a small number of filters could not be recovered. If your Enhanced Search filter is no longer visible in the Enhanced Search application, please contact our support team for immediate assistance and manual restoration. We will be reaching out to affected customers where further details are needed.