Adaptavist Cloud Apps incident

Loss of events for multiple customers in US on 17th and 18th October

Notice Resolved View vendor source →

Adaptavist Cloud Apps experienced a notice incident on October 20, 2026 affecting ScriptRunner for Jira Cloud, lasting –. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 01:27 AM UTC
Resolved
Oct 20, 2026, 01:27 AM UTC
Duration
–
Detected by Pingoru
Oct 20, 2026, 01:27 AM UTC

Affected components

ScriptRunner for Jira Cloud

Update timeline

  1. resolved Oct 20, 2026, 01:27 AM UTC

    We have identified that one of the services in the US froze between 19:26 and 19:35 UTC on Oct 17 and between 16:10 and 16:33 UTC on Oct 18, losing a portion of the events affecting a few customers.