Adaptavist Cloud Apps incident
Behaviours fail to load due to payload size exceeding Forge 5MB response limit
Adaptavist Cloud Apps experienced a notice incident on October 13, 2026 affecting ScriptRunner for Jira Cloud, lasting 1d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 13, 2026, 10:26 AM UTC
We have identified the cause of the issue with Behaviours causing the Behaviours list to not load for a small number of customers. We are currently working on creating a fix for the issue and will post a further update for this issue once a fix has been deployed.
- identified Oct 14, 2026, 09:17 AM UTC
The root cause of this incident has been identified, and a fix soon will be deployed.
- monitoring Oct 14, 2026, 10:05 AM UTC
We have deployed a fix to resolve the issue and will continue to monitor our services to ensure the incident is fully resolved. We apologise for any inconvenience caused.
- resolved Oct 15, 2026, 07:30 AM UTC
Our monitoring has now confirmed that the incident has been resolved and that the behaviours list is loading as normal again. We apologise for any inconvenience caused.