Adaptavist Cloud Apps incident
Script executions delayed in event driven features in SR4JC and SR4CC
Adaptavist Cloud Apps experienced a major incident on July 30, 2026 affecting ScriptRunner for Jira Cloud and ScriptRunner for Confluence Cloud, lasting 6h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 30, 2026, 02:54 PM UTC
We have identified script execution delays for Listeners and Workflows. The solution has been implemented and we are slowly processing the events and therefore executing the delayed scripts. This affects ScriptRunner for Jira Cloud and Confluence Cloud
- monitoring Jul 30, 2026, 03:07 PM UTC
We have patched the environment to start processing script execution requests again. Script executions are back to normal.
- resolved Jul 30, 2026, 07:15 PM UTC
We’re confident the ScriptRunner Cloud issues are now resolved, so we’re closing this incident. If you experience any further issues, please contact our team.