Adaptavist Cloud Apps incident

ScriptRunner DC to Cloud migration failures

Minor Resolved View vendor source →

Adaptavist Cloud Apps experienced a minor incident on July 3, 2026 affecting ScriptRunner for Jira Cloud, lasting 7h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2026, 09:02 AM UTC
Resolved
Jul 03, 2026, 04:07 PM UTC
Duration
7h 5m
Detected by Pingoru
Jul 03, 2026, 09:02 AM UTC

Affected components

ScriptRunner for Jira Cloud

Update timeline

  1. identified Jul 03, 2026, 09:02 AM UTC

    We have identified an issue that is causing ScriptRunner migrations from DC to Cloud to fail. We are currently working on releasing a fix and will provide another update once the issue is resolved. We advise that migrations are not initiated until we have confirmed the fix is released, as any migrations to Cloud will currently fail.

  2. monitoring Jul 03, 2026, 10:29 AM UTC

    A fix has been implemented to resolve the failing ScriptRunner migrations, and we are currently monitoring the system to ensure stability. Cloud migrations can now be initiated. If you encounter any further issues with your ScriptRunner Cloud migration, please raise a support ticket with our team.

  3. resolved Jul 03, 2026, 04:07 PM UTC

    ScriptRunner Cloud migrations are operating normally. The underlying issue has been addressed, and we are monitoring the system to ensure continued stability. Thank you for your patience.