Adaptavist Cloud Apps incident

Requests to Atlassian REST APIs experiencing increased rate limiting

Minor Resolved View vendor source →

Adaptavist Cloud Apps experienced a minor incident on July 28, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 09:00 AM UTC
Resolved
Jul 28, 2026, 09:00 AM UTC
Duration
—
Detected by Pingoru
Jul 28, 2026, 09:00 AM UTC

Update timeline

  1. resolved Jul 29, 2026, 07:29 AM UTC

    Between 10:15 and 10:30 UTC, customers using ScriptRunner for Jira Cloud or Enhanced Search apps may have experienced increased rate limiting when accessing Jira REST APIs from their scripts, other automations or JQL searches. This was caused by a gradual release of Atlassian's new authentication mechanism for requests made as individual users. We rolled back the changes and apologise for any disruption.