Adaptavist Cloud Apps incident

Unexpected errors affecting some script listeners

Minor Resolved View vendor source →

Adaptavist Cloud Apps experienced a minor incident on September 17, 2026 affecting ScriptRunner for Jira Cloud, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 10:39 AM UTC
Resolved
Sep 17, 2026, 11:18 AM UTC
Duration
38m
Detected by Pingoru
Sep 17, 2026, 10:39 AM UTC

Affected components

ScriptRunner for Jira Cloud

Update timeline

  1. investigating Sep 17, 2026, 10:39 AM UTC

    Some unexpected errors may have affected the execution of some script listeners in the past 48 hours. We have rolled back a change that is likely to have caused this issue and are monitoring the performance of the application.

  2. resolved Sep 17, 2026, 11:18 AM UTC

    Only a handful of customers were impacted, and the incident was mitigated by rolling back the deployed changes.