Adaptavist Cloud Apps incident

Smart Designer - Crashing when no Brand Kits available

Major Resolved View vendor source →

Adaptavist Cloud Apps experienced a major incident on July 15, 2026 affecting Mosaic: Content Formatting Macros, Tabs LaTeX HTML Templates, lasting 12h 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 10:55 AM UTC
Resolved
Jul 15, 2026, 11:15 PM UTC
Duration
12h 19m
Detected by Pingoru
Jul 15, 2026, 10:55 AM UTC

Affected components

Mosaic: Content Formatting Macros, Tabs LaTeX HTML Templates

Update timeline

  1. identified Jul 15, 2026, 10:55 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 15, 2026, 03:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2026, 11:15 PM UTC

    This incident has been resolved.