Adaptavist Cloud Apps incident

Increased rate of Atlassian 429 response codes for certain endpoints

Ongoing since 09:28 AM UTC, affecting ScriptRunner for Jira Cloud and Enhanced Search for Jira Cloud.

monitoring Nov 04, 2026, 09:32 AM UTC

Between 19:55 3/11/2026 - 06:45 4/11/2026 UTC, customers saw an increase in Atlassian 429 response codes on certain endpoints such as the expression evaluation endpoint and JQL search endpoint. The situation looks to have resolved, however we will continue to monitor the responses from these endpoints.

Started
Nov 04, 2026, 09:28 AM UTC
Resolved
Ongoing
Duration
● 2h
Detected by Pingoru
Nov 04, 2026, 09:28 AM UTC

Affected components

ScriptRunner for Jira CloudEnhanced Search for Jira Cloud

Update timeline

  1. identified Nov 04, 2026, 09:28 AM UTC

    We have received reports of an increase in 429 response code from Atlassian endpoints, we have confirmed we see these 429 response codes on our end.

  2. monitoring Nov 04, 2026, 09:32 AM UTC

    Between 19:55 3/11/2026 - 06:45 4/11/2026 UTC, customers saw an increase in Atlassian 429 response codes on certain endpoints such as the expression evaluation endpoint and JQL search endpoint. The situation looks to have resolved, however we will continue to monitor the responses from these endpoints.

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