Adaptavist Cloud Apps incident

Scripted fields do not update on issue events because Forge events send priority and parent without self or iconUrl

Resolved after 1 hour 42 minutes, affecting ScriptRunner for Jira Cloud, on November 2, 2026.

monitoring Nov 02, 2026, 10:08 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 02, 2026, 08:47 PM UTC
Resolved
Nov 02, 2026, 10:30 PM UTC
Duration
1h 42m
Detected by Pingoru
Nov 02, 2026, 08:47 PM UTC

Affected components

ScriptRunner for Jira Cloud

Update timeline

  1. investigating Nov 02, 2026, 08:47 PM UTC

    The team is investigating. Once a fix is deployed, Scripted Fields should recalculate as soon as an issue is updated.

  2. investigating Nov 02, 2026, 10:08 PM UTC

    We have deployed a fix to resolve the issue and will continue to monitor our services to ensure the incident is fully resolved. Scripted Field values should be recalculated normally when an issue is updated. We apologise for any inconvenience caused.

  3. monitoring Nov 02, 2026, 10:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 02, 2026, 10:30 PM UTC

    This incident has been resolved.

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