Adaptavist Cloud Apps incident

Disabled ScriptRunner validators/conditions enforced again after Connect→Forge workflow-rule switch

Minor Ongoing View vendor source →

Adaptavist Cloud Apps is currently experiencing a minor incident affecting ScriptRunner for Jira Cloud, which began 3h ago. The vendor's full update timeline is below.

Started
Oct 09, 2026, 06:43 PM UTC
Resolved
Ongoing
Duration
● 3h 6m
Detected by Pingoru
Oct 09, 2026, 06:43 PM UTC

Affected components

ScriptRunner for Jira Cloud

Update timeline

  1. identified Oct 09, 2026, 06:43 PM UTC

    We have identified the root cause of an issue with the Workflow Rules service, causing validators and conditions that are disabled in ScriptRunner to be enforced by Jira again after a workflow is edited and published. Workaround: in ScriptRunner → Workflows, Enable and then Disable the affected rule again, or delete it. This does not affect other rules. Our engineering team is working with Atlassian on a fix and preparing a correction for rules already affected. We’ll provide an update shortly. We apologise for any inconvenience caused and thank you for your patience.