Accurx Outage History

Accurx had 39 outages in the last 2 years totaling 2260h 34m of downtime — averaging 1.6 incidents per month.

There were 39 Accurx outages since October 21, 2025 totaling 2260h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.accurx.com

Minor January 7, 2026

Emails failing to send to patients and healthcare professionals

Detected by Pingoru: Jan 07, 2026, 12:50 PM UTC
Resolved: Jan 07, 2026, 04:07 PM UTC
Duration: 3h 16m

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Minor December 31, 2025

Some patients are receiving a message in multiple parts rather than as one message.

Detected by Pingoru: Dec 31, 2025, 10:16 AM UTC
Resolved: Dec 31, 2025, 10:54 AM UTC
Duration: 38m

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Minor December 18, 2025

Patients are directed to the NHS Login page when trying to use Self book links.

Detected by Pingoru: Dec 18, 2025, 12:32 PM UTC
Resolved: Dec 18, 2025, 03:02 PM UTC
Duration: 2h 29m

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Notice December 9, 2025

Accurx Loading Failure

Detected by Pingoru: Dec 09, 2025, 10:47 AM UTC
Resolved: Dec 09, 2025, 11:44 AM UTC
Duration: 56m

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Minor December 8, 2025

Slower Note Generation Times

Detected by Pingoru: Dec 08, 2025, 09:09 AM UTC
Resolved: Dec 10, 2025, 12:06 PM UTC
Duration: 2d 2h

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Notice December 4, 2025

Slowness loading the Accurx Inbox and unable to load messages

Detected by Pingoru: Dec 04, 2025, 09:20 AM UTC
Resolved: Dec 04, 2025, 10:09 AM UTC
Duration: 48m

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Minor November 19, 2025

Emis Attachment

Detected by Pingoru: Nov 19, 2025, 01:17 PM UTC
Resolved: Nov 24, 2025, 10:56 AM UTC
Duration: 4d 21h

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Minor November 18, 2025

Scribe Save to Record

Detected by Pingoru: Nov 18, 2025, 03:28 PM UTC
Resolved: Nov 18, 2025, 04:53 PM UTC
Duration: 1h 25m

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Minor November 18, 2025

Users in Northern Ireland unable to access Accurx Desktop or Web due to seeing a blank screen

Detected by Pingoru: Nov 18, 2025, 10:45 AM UTC
Resolved: Nov 18, 2025, 12:02 PM UTC
Duration: 1h 16m

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Minor November 14, 2025

Users unable to access batch messaging page

Detected by Pingoru: Nov 14, 2025, 10:48 AM UTC
Resolved: Nov 17, 2025, 09:10 AM UTC
Duration: 2d 22h

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Notice November 6, 2025

2FA Codes not Sending

Detected by Pingoru: Nov 06, 2025, 08:37 AM UTC
Resolved: Nov 06, 2025, 01:11 PM UTC
Duration: 4h 34m

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Critical October 29, 2025

Microsoft Azure Outage: Impacting new users loading Accurx Web & Desktop Services

Detected by Pingoru: Oct 29, 2025, 03:57 PM UTC
Resolved: Oct 30, 2025, 10:06 AM UTC
Duration: 18h 8m

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Minor October 24, 2025

Investigating a screen flickering issue in the Inbox and Message windows

Detected by Pingoru: Oct 24, 2025, 03:20 PM UTC
Resolved: Oct 27, 2025, 09:46 AM UTC
Duration: 2d 18h

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Minor October 21, 2025

Users unable to attach files in SystmOne

Detected by Pingoru: Oct 21, 2025, 03:41 PM UTC
Resolved: Jan 09, 2026, 05:16 PM UTC
Duration: 80d 1h

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