Is Accurx down?
Last checked 1m agoNo incidents right now.
Accurx is operational right now. Last checked 1m ago; the most recent incident resolved 4d ago.
Real-time Accurx status, recent outages, and incident history: pulled directly from Accurx's official status page at status.accurx.com every 5 minutes. Pingoru tracks 10 Accurx services and has captured 18 incidents in the last 90 days (96.78% uptime). Get email, Slack, Discord, or webhook alerts the moment Accurx reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Accurx Desktop Toolbar
Timeline · 3 updates
- investigating · Oct 28, 2026, 09:26 AM UTC
Status: Investigating Some practices are experiencing a very slow or unresponsive inbox after sending large batch messages, which can prevent them from opening patient triage requests. We are investigating the issue and we apologise for the inconvenience this has caused. Affected components Accurx Desktop Toolbar (Degraded performance)
- resolved · Oct 28, 2026, 05:43 PM UTC
Status: Resolved Some practices experienced a very slow or unresponsive inbox in the Accurx Desktop Toolbar after sending large batch messages, which prevented them from opening patient triage requests. This is now resolved. Affected components Accurx Desktop Toolbar (Operational)
- resolved · Oct 28, 2026, 05:43 PM UTC
Status: Resolved Some practices experienced a very slow or unresponsive inbox in the Accurx Desktop Toolbar after sending large batch messages, which prevented them from opening patient triage requests. This is now resolved. Affected components Accurx Desktop Toolbar (Operational)
Latest: Status: Resolved Some practices experienced a very slow or unresponsive inbox in the Accurx Desktop Toolbar after sending large batch messages, which prevented them from opening pa…
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- Accurx WebAccurx Desktop Toolbar
Timeline · 4 updates
- investigating · Oct 27, 2026, 02:52 PM UTC
Status: Investigating We've received some reports of a recent issue. We're currently investigating this and will provide an update shortly. Next Update Due: 15:52 Affected components Accurx Desktop Toolbar (Degraded performance) Accurx Web (Degraded performance)
- investigating · Oct 27, 2026, 04:09 PM UTC
Status: Investigating Some users are experiencing delays when uploading CSV files or loading patient lists for batch messaging. Uploads may appear stuck at 0%. Reports so far have involved practices using SystmOne. We have identified a backlog in processing patient lists and are preparing a change to help clear it more quickly. Some affected practices have been able to complete their uploads, but delays are ongoing. We will publish an update as soon as we have a confirmed time for normal service to resume. Affected components Accurx Desktop Toolbar (Degraded performance) Accurx Web (Degraded performance)
- resolved · Oct 27, 2026, 05:13 PM UTC
Status: Resolved Batch message CSV uploads and patient list loading have returned to normal. We applied a change to clear the processing backlog, which has now fully cleared. We’re sorry for the disruption and delays this caused. Affected components Accurx Desktop Toolbar (Operational) Accurx Web (Operational)
- resolved · Oct 27, 2026, 05:13 PM UTC
Status: Resolved Batch message CSV uploads and patient list loading have returned to normal. We applied a change to clear the processing backlog, which has now fully cleared. We’re sorry for the disruption and delays this caused. Affected components Accurx Desktop Toolbar (Operational) Accurx Web (Operational)
Latest: Status: Resolved Batch message CSV uploads and patient list loading have returned to normal. We applied a change to clear the processing backlog, which has now fully cleared. We’re…
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Timeline · 3 updates
- investigating · Oct 13, 2026, 11:22 AM UTC
Status: Investigating We've received some reports of a recent issue. We're currently investigating this and will provide an update shortly.
- resolved · Oct 13, 2026, 11:46 AM UTC
Status: Resolved Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected]
- resolved · Oct 13, 2026, 11:46 AM UTC
Status: Resolved Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected]
Latest: Status: Resolved Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resume…
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- Accurx Desktop Toolbar
Timeline · 3 updates
- investigating · Oct 07, 2026, 02:38 PM UTC
Status: Investigating We've received some reports of a recent issue where users may see a blank white screen when composing a message. We're currently investigating this and will provide an update shortly. Affected components Accurx Desktop Toolbar (Degraded performance)
- resolved · Oct 09, 2026, 10:49 AM UTC
Status: Resolved Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected] Affected components Accurx Desktop Toolbar (Operational)
- resolved · Oct 09, 2026, 10:49 AM UTC
Status: Resolved Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected] Affected components Accurx Desktop Toolbar (Operational)
Latest: Status: Resolved Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resume…
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- Accurx MobileAccurx Scribe
Timeline · 3 updates
- investigating · Oct 06, 2026, 05:39 PM UTC
Status: Investigating We're currently aware of an issue affecting Accurx Scribe where the Scribe screen may get stuck on a persistent spinning wheel. We're investigating this now and will provide an update shortly. Affected components Accurx Mobile (Degraded performance) Accurx Scribe (Degraded performance)
- resolved · Oct 06, 2026, 06:20 PM UTC
Status: Resolved Thank you for your patience, and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems with Scribe, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected] Affected components Accurx Mobile (Operational) Accurx Scribe (Operational)
- resolved · Oct 06, 2026, 06:20 PM UTC
Status: Resolved Thank you for your patience, and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems with Scribe, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected] Affected components Accurx Mobile (Operational) Accurx Scribe (Operational)
Latest: Status: Resolved Thank you for your patience, and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resum…
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See the full Accurx outage history
13 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Accurx outage history →Or sign up free to get alerts when Accurx breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · incident.io · 10 components checked every 5 minutesThe longest incident in the last year, Vision Connection Failure on August 28, 2026, ran for 52 days. 2 maintenance windows announced in the same period.
Most affected components, last 12 months
- Accurx Desktop Toolbar18
- Accurx Scribe17
- Accurx Web9
- Accurx Patient Facing Services5
- Accurx Mobile2
Latest incidents
- Inbox slowness after sending large batch messages
Status: Investigating Some practices are experiencing a very slow or unresponsive inbox after sending large batch messages, which can prevent them from opening…
- Slow batch message CSV file uploads
Status: Investigating We've received some reports of a recent issue. We're currently investigating this and will provide an update shortly. Next Update Due…
- Users unable to attach documents
Status: Investigating We've received some reports of a recent issue. We're currently investigating this and will provide an update shortly.
- Started Oct 28, 2026, 09:26 AM UTC · Resolved Oct 28, 2026, 05:43 PM UTC · 8h 17m
- Slow batch message CSV file uploads ResolvedStarted Oct 27, 2026, 02:52 PM UTC · Resolved Oct 27, 2026, 05:13 PM UTC · 2h 20m
- Users unable to attach documents ResolvedStarted Oct 13, 2026, 11:22 AM UTC · Resolved Oct 13, 2026, 11:46 AM UTC · 24m
- Accurx Toolbar Loading Issue ResolvedStarted Oct 07, 2026, 02:38 PM UTC · Resolved Oct 09, 2026, 10:49 AM UTC · 1d 20h
- Scribe Loading Issue ResolvedStarted Oct 06, 2026, 05:39 PM UTC · Resolved Oct 06, 2026, 06:20 PM UTC · 40m
- Video consultation button greyed out ResolvedStarted Oct 03, 2026, 09:46 AM UTC · Resolved Oct 03, 2026, 10:14 AM UTC · 27m
- Started Oct 01, 2026, 09:28 AM UTC · Resolved Oct 01, 2026, 09:31 AM UTC · 2m
- Scribe Side Panel Missing ResolvedStarted Sep 29, 2026, 03:50 PM UTC · Resolved Sep 29, 2026, 04:46 PM UTC · 56m