Accurx incident

Accurx Desktop Slowness

Accurx is currently experiencing a major incident affecting Accurx Desktop Toolbar, which began 1h ago. The vendor's full update timeline is below.

Started
May 07, 2026, 02:57 PM UTC
Resolved
Ongoing
Duration
● 1h 5m
Detected by Pingoru
May 07, 2026, 02:57 PM UTC

Affected components

Accurx Desktop Toolbar

Update timeline

  1. investigating May 07, 2026, 02:57 PM UTC

    Status: Investigating Current Status: Investigating performance degradation within the Accurx Inbox Summary of Impact: Users at EMIS practices may experience significant slowness or errors when opening patient records, attaching files, or accessing conversations within the Accurx Inbox. Current Progress: EMIS has added a service degradation status on their status page. We have raised a ticket with them to clarify the issue further. We will provide an update as soon as more information becomes available or the situation changes. Affected components Accurx Desktop Toolbar (Degraded performance)

Looking to track Accurx downtime and outages?

Pingoru polls Accurx's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Accurx reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Accurx alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Accurx for free

5 free monitors · No credit card required