Accurx incident

Delayed Scribe Note Generation

Major Ongoing View vendor source →

Accurx is currently experiencing a major incident affecting Accurx Scribe, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 08, 2026, 10:19 AM UTC
Resolved
Ongoing
Duration
● 4h 5m
Detected by Pingoru
Jun 08, 2026, 10:19 AM UTC

Affected components

Accurx Scribe

Update timeline

  1. investigating Jun 08, 2026, 10:19 AM UTC

    Status: Investigating Summary of Impact: Users may experience delays when attempting to generate notes within Scribe. Note generation requests are experiencing high latency, with most requests taking over 50 seconds and some case instances taking several minutes to complete. Current Progress: Our engineering team is actively investigating potential triggers causing increased response times. We have reached out to our external cloud service provider regarding slow response times. Next Update Due: 1 hour Affected components Accurx Scribe (Degraded performance)