Accurx experienced a minor incident on June 8, 2026 affecting Accurx Scribe, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 08, 2026, 10:19 AM UTC
Status: Investigating Summary of Impact: Users may experience delays when attempting to generate notes within Scribe. Note generation requests are experiencing high latency, with most requests taking over 50 seconds and some case instances taking several minutes to complete. Current Progress: Our engineering team is actively investigating potential triggers causing increased response times. We have reached out to our external cloud service provider regarding slow response times. Next Update Due: 1 hour Affected components Accurx Scribe (Degraded performance)
- resolved Jun 08, 2026, 03:44 PM UTC
Status: Resolved Resolved: Delayed Scribe Note Generation Summary of Impact: Users experienced delays when attempting to generate notes within Scribe. Current Progress: The performance issue affecting note generation has been successfully resolved. Our engineering team monitored the system, and response times have returned to normal operating levels. Scribe note generation is fully restored. If you are continuing to experience any problems, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected] Affected components Accurx Scribe (Operational)