Affected components
Update timeline
- investigating Mar 16, 2026, 09:20 AM UTC
Status: Investigating We are investigating an issue affecting our EMIS integration that is causing connectivity errors and slowness. Users may receive error messages stating they are unable to connect to the medical system. Our team is working to resolve these service interruptions as quickly as possible, and we apologise for the inconvenience this has caused. Affected components Accurx Desktop Toolbar (Degraded performance) Accurx Patient Facing Services (Degraded performance)
- resolved Mar 16, 2026, 10:24 AM UTC
Status: Resolved Following our earlier investigation, we have now fully resolved the issues affecting our EMIS integration. The system latency and connectivity errors impacting attaching documents and loading patient information and saving to records have been addressed, Affected components Accurx Desktop Toolbar (Operational) Accurx Patient Facing Services (Operational)
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