Accurx incident
Investigating Issues with Patient Self-Book and Questionnaire Links
Resolved after 33 minutes, affecting Accurx Patient Facing Services, on May 27, 2026.
Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected]
Affected components
Update timeline
- investigating May 27, 2026, 02:05 PM UTC
Summary of Impact: Patients are currently experiencing a blank white screen when attempting to open Accurx self-book links. This prevents patients from choosing and scheduling their own appointments. Current Progress: Our team is currently investigating potential triggers. Next Update: In 1 hour.
- resolved May 27, 2026, 02:38 PM UTC
Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected]
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