WiscNet Outage History
WiscNet major outage · 1 active incident View live status →Pingoru has recorded 629 incidents for WiscNet: 629 in the last 12 months and 292 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 71 | 713 of 720 (99%) |
| May 2026 | 58 | 458 of 744 (62%) |
| June 2026 | 112 | 512 of 720 (71%) |
| July 2026 | 116 | 708 of 744 (95%) |
| August 2026 | 99 | 714 of 744 (96%) |
| September 2026 | 100 | 720 of 720 (100%) |
| October 2026 | 71 | 478 of 592 (81%) |
Incidents, newest first
Notice August 13, 2026 Fall River SD - Down #2276645 3d 13h Fall River School District
Started Aug 13, 2026, 10:25 PM UTC· resolved Aug 17, 2026, 11:25 AM UTC
- investigating Aug 13, 2026, 10:25 PM UTC
Hello, We saw the fall river school district go down at 3:42 pm, The site came back up at 5:10 pm. Please let us know if you have any questions. Thanks,
- resolved Aug 17, 2026, 11:25 AM UTC
This incident has been resolved.
Critical August 13, 2026 [2276517] Appleton Exhibition Center - 400973 - Down 7d 20h Appleton Exhibition Center
Started Aug 13, 2026, 08:41 PM UTC· resolved Aug 21, 2026, 04:53 PM UTC
- investigating Aug 13, 2026, 08:41 PM UTC
At this time, we are not seeing a connection with your device on site. Please check your device and equipment on site and power cycle the equipment. If you need assistance, please reach out to your last mile provider. If you have any additional questions, please contact WiscNet NOC.
- identified Aug 13, 2026, 08:47 PM UTC
At this time, we are not seeing a connection with your device on site. Please check your device and equipment on site and power cycle the equipment. If you need assistance, please reach out to your last mile provider. If you have any additional questions, please contact WiscNet NOC.
- identified Aug 18, 2026, 06:58 PM UTC
Hello, We are still not seeing a connection with your device on site. Please check your device and equipment on site and power cycle the equipment. If you need further assistance, please reach out to your last mile provider.
- identified Aug 19, 2026, 07:45 PM UTC
We have been in contact with the site and notified that this outage is down due to tornado damage. Please contact your last mile provider for assistance in restoring your circuit. If you have any further questions, please reach out to the Wiscnet NOC team.
- resolved Aug 21, 2026, 04:53 PM UTC
Hello, we see service restoration as of 2:20PM on 2/19.
- postmortem Aug 21, 2026, 04:54 PM UTC
Date & Time of Incident: 8/13/2026 9:30PM Central Duration: 5 days, 16 hours, and 50 minutes. Technician\(s\): Fue Khang Review Date: 8/21 Brief Summary: site went down due to Appleton/Menasha tornado event after effects/repair of city Root Cause: Tornado/Severe Weather
Critical August 13, 2026 [2276208] WiscNet - Niagara School District - Down 2h 46m Niagara School District
Started Aug 13, 2026, 01:28 PM UTC· resolved Aug 13, 2026, 04:15 PM UTC
- identified Aug 13, 2026, 01:28 PM UTC
Hello, The WiscNet NOC has lost access to our device for Niagara School District at 7:28 AM on 8/13/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1222. If you have any additional questions, please contact WiscNet NOC.
- investigating Aug 13, 2026, 01:31 PM UTC
We are currently investigating this issue.
- identified Aug 13, 2026, 02:46 PM UTC
Hello, We are seeing power outages in the area of Niagara, WI and believe that to be the cause for this outage.
- identified Aug 13, 2026, 04:15 PM UTC
Hello, We are seeing the site has restored as of 10:12 AM this morning. Logs on our device indicate the cause for this outage was a local power event.
- resolved Aug 13, 2026, 04:15 PM UTC
This incident has been resolved.
- postmortem Aug 13, 2026, 08:24 PM UTC
Date & Time of Incident: 7:28 AM on 8/13/2026 Duration: 2 hours 44 minutes Technician\(s\): Barry Review Date: 8/13/2026 Brief Summary: The WiscNet NOC has lost access to our device for Niagara School District at 7:28 AM on 8/13/2026. This was determined to have been caused by a local power event and resolved at 10:12 AM on 8/13/2026. Root Cause: Local Power Event
Critical August 13, 2026 [2276161] Prairie Lakes Library System Site Down 54m Prairie Lakes Library System
Started Aug 13, 2026, 11:46 AM UTC· resolved Aug 13, 2026, 12:40 PM UTC
- investigating Aug 13, 2026, 11:46 AM UTC
Hello, The WiscNet NOC has lost access to our device for WaterfordLib at 8/13/2026 at 6:20 am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2415. If you have any additional questions, please contact WiscNet NOC.
- resolved Aug 13, 2026, 12:40 PM UTC
This incident has been resolved.
- postmortem Aug 13, 2026, 02:16 PM UTC
Date & Time of Incident: 8/13 6:15 AM Central Duration: 71 Minutes Technician\(s\): Marcus Review Date: 8/13 Root Cause: network event Brief Summary: We lost access to our device onsite at the Prairie Lakes Library System between 6:15 AM Central to 7:26 Central. Our device logs indicate a brief network event occurred impacting the site.
Critical August 13, 2026 [2276013] Outage - Appleton city performing arts center 13h 20m
Started Aug 13, 2026, 06:01 AM UTC· resolved Aug 13, 2026, 07:21 PM UTC
- investigating Aug 13, 2026, 06:01 AM UTC
Hello, We have seen an outage for the Appleton City Performing Arts Center. This outage is being caused by failed fiber. We are currently investigating and looking into restoral efforts. Thank you,
Critical August 12, 2026 GLS/Teach Multiple Sites Down 1d Kiel Area School District, Kewaskum School District, Oregon School District, Parkview School District and 2 more
Started Aug 12, 2026, 02:51 PM UTC· resolved Aug 13, 2026, 03:30 PM UTC
- investigating Aug 12, 2026, 02:51 PM UTC
At 9:26 AM The WiscNet NOC has lost access to our device for the following sites: Kiel Area School District Parkview School District Kewaskum School District Sauk Prairie School District Walworth J1 School District Please verify power to your site and the network equipment. We will open a ticket with GLS/Teach tech support and the ticket numbers will be provided shortly. If you have any additional questions, please contact WiscNet NOC.
- investigating Aug 12, 2026, 03:27 PM UTC
GLS/TEACH has opened up tickets with the following sites: Kiel Area School District - 12349637 Parkview School District - 12349633 Kewaskum School District - 12349638 Sauk Prairie School District - 12349641 Walworth J1 School District - 12349643 These outages are involved in a larger outage that is currently being investigated by GLS/TEACH. If you have any additional questions, please contact WiscNet NOC.
- investigating Aug 12, 2026, 03:40 PM UTC
We are continuing to investigate this issue.
- investigating Aug 12, 2026, 03:49 PM UTC
We are continuing to investigate this issue.
- investigating Aug 12, 2026, 04:00 PM UTC
We are continuing to investigate this issue.
- investigating Aug 12, 2026, 04:01 PM UTC
GLS/TEACH has opened up tickets with the following sites: Kiel Area School District - 12349637 Parkview School District - 12349633 Kewaskum School District - 12349638 Sauk Prairie School District - 12349641 Walworth J1 School District - 12349643 Oregon School District - 12349640 These outages are involved in a larger outage that is currently being investigated by GLS/TEACH. If you have any additional questions, please contact WiscNet NOC.
- investigating Aug 12, 2026, 06:34 PM UTC
Hello, GLS/TEACH advised they are still attempting to isolate the issue at this time. They continue to troubleshoot. The tickets for each site is listed below: Kiel Area School District - 12349637 Parkview School District - 12349633 Kewaskum School District - 12349638 Sauk Prairie School District - 12349641 Walworth J1 School District - 12349643 Oregon School District - 12349640 If you have any additional questions, please contact WiscNet NOC.
- investigating Aug 12, 2026, 09:38 PM UTC
GLS/TEACH have discovered a fiber cut on their network. They are currently gathering materials and crews so they can begin repairs. There is no ETR at this time.
- investigating Aug 12, 2026, 11:52 PM UTC
Hello, AT&T is still assembling crews and materials for this issue. There is no ETR at this time.
- investigating Aug 13, 2026, 02:11 AM UTC
Hello, We are currently waiting on a new update from AT&T on this issue. We will update you again as soon as we receive new information.
- investigating Aug 13, 2026, 03:53 AM UTC
Hello, We are still waiting on a new update from AT&T on this issue. We will update you again as soon as we receive new information.
- investigating Aug 13, 2026, 10:56 AM UTC
Hello, At this time we are seeing all alarms cleared and services restored. We are currently following up with GLS to confirm the status of the repair. Please reach out with any questions. Thank you,
- resolved Aug 13, 2026, 03:30 PM UTC
This incident has been resolved.
- postmortem Aug 13, 2026, 03:31 PM UTC
Date & Time of Incident: 9:26 AM 8/12/2026 Duration: 933 Technician\(s\): Fue Khang, Julio Calixto, Connor Felton Review Date: 8/13/2026 Brief Summary: Alarms came in at 9:26 AM 8/12/2026. Called GLS and they advised this was due to a larger outage with ATT and their LMP. Later revealed to be a fiber cut on Frontier’s side. Alarms cleared at 12:59 AM CST. Root Cause: Fiber cut on LMP side.
Critical August 12, 2026 [2275600] Viterbo University - 2307 - down 31m Viterbo University
Started Aug 12, 2026, 02:08 PM UTC· resolved Aug 12, 2026, 02:39 PM UTC
- investigating Aug 12, 2026, 02:08 PM UTC
Hello, The WiscNet NOC is seeing the Wisc 2307 circuit for Viterbo University as down after a maintenance performed by our provider. We were informed that Viterbo experienced a power event last night and advised Viterbo to reboot our provider's equipment and check cabling. Thank you,
- resolved Aug 12, 2026, 02:39 PM UTC
Hello, The WiscNet Noc is observing alarms clear and services restored at this time.
- postmortem Aug 12, 2026, 02:43 PM UTC
Date & Time of Incident: 8/12 2:32 AM Central Duration: 396 Minutes Technician\(s\): Marcus Review Date: 8/12 Root Cause: power issue Brief Summary: We observed Viterbo’s Charter connection go down between 2:31 AM Central to 9:08 AM Central today, due to a known power event onsite. After charter’s equipment was power cycled and cable checks, the connection came back up.
Critical August 12, 2026 [2275608] WiscNet - North Lakeland School District - Down 3h North Lakeland School District
Started Aug 12, 2026, 01:51 PM UTC· resolved Aug 12, 2026, 04:51 PM UTC
- identified Aug 12, 2026, 01:51 PM UTC
Hello, The WiscNet NOC has lost access to our device for **North Lakeland School District** at 8/12/2026 @ 8:23 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0**921**. Thank You,
- resolved Aug 12, 2026, 04:51 PM UTC
This is resolved at this time.
- postmortem Aug 12, 2026, 04:52 PM UTC
Date & Time of Incident:`8/12/2026 @ 8:23 AM CST ` Duration:` 2 hours and 30 minutes` Technician\(s\):` `Ian Amborn Review Date: 8/12/2026 Brief Summary: site went down and restored at 10:53 AM CST. Root Cause: GLS Site was down
Critical August 12, 2026 [2275578] Westfield School District - router unreachable 6h 35m Westfield School District
Started Aug 12, 2026, 01:11 PM UTC· resolved Aug 12, 2026, 07:47 PM UTC
- investigating Aug 12, 2026, 01:11 PM UTC
Hello, The WiscNet NOC has lost access to our device for Westfield School District at 8/12 7:49 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1830. If you have any additional questions, please contact WiscNet NOC. Thank you, Marcus
- resolved Aug 12, 2026, 07:47 PM UTC
Hello, The WiscNet NOC observed alarms clear and services restored at 12:21 PM Central.
- postmortem Aug 12, 2026, 07:48 PM UTC
Date & Time of Incident: 8/12 7:49 AM Central Duration: 272 Minutes Technician\(s\): Marcus Review Date: 8/12 Root Cause: Loss of Power Brief Summary: We lost access to our device onsite at WestField School District at 7:49 AM Central. After a power cycle on our onsite device, alarms cleared and services restored at 12:21 PM Central.
Critical August 12, 2026 [2275482] Bellin College Inc Site Down 2h 45m Bellin College Inc
Started Aug 12, 2026, 06:39 AM UTC· resolved Aug 12, 2026, 09:25 AM UTC
- investigating Aug 12, 2026, 06:39 AM UTC
Hello, The WiscNet NOC has lost access to our device for Bellin College Inc Site at 1:21 am on 8/12. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2455. If you have any additional questions, please contact WiscNet NOC. Thank you,
- resolved Aug 12, 2026, 09:25 AM UTC
This incident has been resolved.
- postmortem Aug 12, 2026, 09:27 AM UTC
Date & Time of Incident: 1:12am-2:21am 8/12/2026 Duration: 51 minutes Technician\(s\): Connor Felton, Johnathon Laun Review Date: 8/12/2026 Brief Summary: We lost connection to the device at Bellin College Root Cause: We believe this to be due to OSPF flapping that occurred during the time period.
Critical August 11, 2026 [2274938] Wiscnet - Northland college connection lost – Northland College
Started Aug 11, 2026, 12:21 PM UTC· resolved Aug 11, 2026, 12:21 PM UTC
- resolved Aug 11, 2026, 12:21 PM UTC
Hello, We observed alarms for Northland College at 1223AM and are investigating. we are reaching out to the service provider to investigate their portion of the circuit. Please verify layer one while our provider investigates. As this matter progresses, we will continue to provide updates as further information becomes available. Thank you, WiscNet NOC Hello, We are seeing services restored. Our provider confirmed the cause was unnotified maintenance. If you are seeing issues with your services, please let us know. Thank you,
Critical August 11, 2026 [2275037] Three Lakes School District Site Down 3h 38m Three Lakes School District
Started Aug 11, 2026, 11:34 AM UTC· resolved Aug 11, 2026, 03:13 PM UTC
- investigating Aug 11, 2026, 11:34 AM UTC
Hello, Starting at 6:24 am we observed our onsite equipment for your circuit go down. At this time we are requesting onsite power and equipment verification. Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To open a ticket please contact them at 866.558.1920 and use your site ID of 1647. Please reach out with any questions. Thank you,
- resolved Aug 11, 2026, 03:13 PM UTC
Hello, At 6:50am, the WiscNet NOC observed alarms clear and we regained access to our device onsite.
- postmortem Aug 11, 2026, 03:19 PM UTC
Date & Time of Incident:`6:24am 8/11 ` Duration:` 26 minutes ` Technician\(s\):` Connor, Payton ` Review Date: 8/11 Brief Summary: The WiscNet NOC lost access to our device onsite.
Critical August 10, 2026 [2274707] Lake Mills Area School District - router unreachable 26m Lake Mills Area School District
Started Aug 10, 2026, 06:41 PM UTC· resolved Aug 10, 2026, 07:08 PM UTC
- investigating Aug 10, 2026, 06:41 PM UTC
Hello, The WiscNet NOC has lost access to our device for Lake Mills Area School District at 8/10 1:25 PM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3027. If you have any additional questions, please contact WiscNet NOC. Thank you,
- resolved Aug 10, 2026, 07:08 PM UTC
Hello, The WiscNet NOC observed alarms clear and services restore at 1:44 PM Central.
- postmortem Aug 10, 2026, 07:08 PM UTC
Date & Time of Incident: 8/10 1:25 PM Central Duration: 19 Minutes Technician\(s\): Marcus Review Date: 8/10 Root Cause: brief power supply issues. Brief Summary: We lost access to our device at Lake Mills Area School District between 1:25 PM to 1:44 PM Central. Looking into the device logs, indicated our device experienced power supply issues during the time of the outage.
Critical August 10, 2026 2274509 | Rib Lake School District - Handoff Port Traffic 6h 39m Rib Lake School District
Started Aug 10, 2026, 01:40 PM UTC· resolved Aug 10, 2026, 08:19 PM UTC
- investigating Aug 10, 2026, 01:40 PM UTC
The WiscNet NOC has received alarms indicating we are not receiving any traffic from the member handoff port for Rib Lake School District at 9:26pm on 8/8/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact the WiscNet NOC.
- monitoring Aug 10, 2026, 04:45 PM UTC
The WiscNet NOC has observed alarms clear at 0957 AM and will continue to monitor the circuit.
- resolved Aug 10, 2026, 08:19 PM UTC
This incident has been resolved.
- postmortem Aug 10, 2026, 08:20 PM UTC
Date & Time of Incident:` 9:26pm on 8/8/26 ` Duration:` 36 hours, 31 minutes ` Technician\(s\):` Payton ` Review Date: 8/10/26 Brief Summary: The WiscNet NOC observed alarms for the Rib Lake School District’s handoff port traffic.
Critical August 10, 2026 #2274372 - Cuba City School District - DOWN 1d 15h Cuba City School District
Started Aug 10, 2026, 12:04 AM UTC· resolved Aug 11, 2026, 03:37 PM UTC
- investigating Aug 10, 2026, 12:04 AM UTC
Hello, We've detected an outage on your service starting around 6:51PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761. Thank you,
- resolved Aug 11, 2026, 03:37 PM UTC
Hello, The WiscNet NOC observed alarms clear and services restore at 9:38 AM Central.
- postmortem Aug 11, 2026, 03:52 PM UTC
Date & Time of Incident: 8/9 6:51 PM Central Duration: 2327 Minutes Technician\(s\): Marcus Review Date: 8/11 Root Cause: Known electrical work Brief Summary: We lost access to our device onsite for the Cuba City School District between 8/9 at 6:51 PM Central to 8/11 at 8:38 AM Central. The cause of the outage was known electrical work performed yesterday at the school district.
Critical August 9, 2026 [2274335] Shorewood School District - Loss of Connectivity 4h 59m Shorewood School District
Started Aug 09, 2026, 04:57 PM UTC· resolved Aug 09, 2026, 09:57 PM UTC
- investigating Aug 09, 2026, 04:57 PM UTC
Hello, We are currently observing loss of connectivity to our device for Shorewood School District - Circuit ID 401201. We are investigating further, in the meantime please confirm power and equipment on-site, and reach out to the WiscNet NOC if any you have any questions.
- resolved Aug 09, 2026, 09:57 PM UTC
Hello, We observe restoration of connectivity as of 4:38 PM. Uptime indicates a previous power issue on-site. Feel free to reach out to the WiscNet NOC if you have any further questions.
- postmortem Aug 09, 2026, 09:57 PM UTC
Power outage on-site.
Critical August 8, 2026 [2274155] Spring Valley School District Site Down 7h 21m Spring Valley School District
Started Aug 08, 2026, 12:04 PM UTC· resolved Aug 08, 2026, 07:26 PM UTC
- investigating Aug 08, 2026, 12:04 PM UTC
Hello, Starting at 6:50 am we observed this site go down. At this time we are requesting onsite power and equipment verification. Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To get a ticket open please contact them at 1.866.558.1920 and use your site ID of 1569. Please reach out with any questions. Thank you,
- resolved Aug 08, 2026, 07:26 PM UTC
This incident has been resolved.
Critical August 8, 2026 [2274105] Paris J1 School District Site Down 2d 7h Paris J1 School District
Started Aug 08, 2026, 05:49 AM UTC· resolved Aug 10, 2026, 01:34 PM UTC
- investigating Aug 08, 2026, 05:49 AM UTC
Hello, Starting at 12:36 am we observed a loss of connection to our onsite equipment for your circuit. At this time we are requesting onsite power and equipment verification. Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To get a ticket opened please contact them at 866-558-1920 and use your site ID of 751. Please reach out with any questions. Thank you,
- resolved Aug 10, 2026, 01:34 PM UTC
Hello, The Wiscnet NOC observed alarms clear and services restore at 7:46 AM Central.
- postmortem Aug 10, 2026, 01:34 PM UTC
Date & Time of Incident: 8/8 12:36 AM Central Duration: 3310 Minutes Technician\(s\): Marcus Review Date: 8/10 Root Cause: network event Brief Summary: We lost access to our device at the Paris J1 School District on 8/8 12:36 AM Central and services restored on 8/10 at 7:46 AM Central. The device logs indicate a network event on the upstream transport connection.
Critical August 8, 2026 [2274074] - Monarch Library Systems - Outage 8h 35m Monarch Library System
Started Aug 08, 2026, 03:35 AM UTC· resolved Aug 08, 2026, 12:10 PM UTC
- investigating Aug 08, 2026, 03:35 AM UTC
We are currently seeing circuit 400562 for Monarch Library Systems as down. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1508. If you have any additional questions, please contact WiscNet NOC.
- resolved Aug 08, 2026, 12:10 PM UTC
Hello, At this time we see all alarms cleared and services restored. Please reach out with any questions. Thank you,
Critical August 7, 2026 [2273412] Hartford UHS School District - 401282 - Down – Hartford UHS School District
Started Aug 07, 2026, 07:03 PM UTC· resolved Aug 07, 2026, 07:03 PM UTC
- resolved Aug 07, 2026, 07:03 PM UTC
The WiscNet NOC has lost access to our device for Hartford UHS School District at 12:53 PM CST. Please verify power to your site and the network equipment. If you have any additional questions, please contact WiscNet NOC. The WiscNet NOC has lost access to our device for Hartford UHS School District at 12:53 PM CST. We have contacted the last mile provider and created trouble ticket # ECT90105030. Please verify power to your site and the network equipment. If you have any additional questions, please contact WiscNet NOC.
Critical August 7, 2026 East Troy Community School District - Down | 2273091 7h 44m East Troy Community School District
Started Aug 07, 2026, 05:51 AM UTC· resolved Aug 07, 2026, 01:36 PM UTC
- investigating Aug 07, 2026, 05:51 AM UTC
Hello, The WiscNet NOC has lost connection to our equipment at the East Troy Community School District. Please verify power to your site and equipment. Should you suspect this to be a larger network incident and require further assistance, reach out to the GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this site is 3188. If you have any additional questions, please contact WiscNet NOC. Thank you,
- resolved Aug 07, 2026, 01:36 PM UTC
Hello, The WiscNet NOC regained access to our device onsite, and alarms have cleared.
- postmortem Aug 07, 2026, 01:36 PM UTC
Date & Time of Incident:` 8/7/26 12:17am ` Duration:` 1 hour, 48 minutes ` Technician\(s\):` Devin, Payton ` Review Date: 8/7/26 Brief Summary: WiscNet NOC lost access to our site router.
Critical August 6, 2026 [2272895] Multiple TEACH Circuits Down 8/6 1h 55m CESA 8, Elmwood School District, Gillett School District, Wabeno Area School District
Started Aug 06, 2026, 08:09 PM UTC· resolved Aug 06, 2026, 10:05 PM UTC
- investigating Aug 06, 2026, 08:09 PM UTC
The WiscNet NOC is observing loss of visibility to multiple sites utilizing TEACH. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. Elmwood School District TEACH ID: 455 CESA08 TEACH ID: 535 Gillett School District TEACH ID:: 536 Wabeno Area School District TEACH ID: 1693 If you have any additional questions, please contact WiscNet NOC.
- resolved Aug 06, 2026, 10:05 PM UTC
Hello, We are observing these sites restored as of 3:08 PM. If you have any additional questions, please contact WiscNet NOC.
- postmortem Aug 07, 2026, 03:41 PM UTC
The last mile provider experienced a network event from 1:53 to 3 PM.
Critical August 6, 2026 [2272668] WiscNet - Ladysmith Hawkins Area School District - 2882 5h 10m School District of Ladysmith
Started Aug 06, 2026, 02:31 PM UTC· resolved Aug 06, 2026, 07:42 PM UTC
- identified Aug 06, 2026, 02:31 PM UTC
Hello, Starting at 9:05am the WiscNet NOC has observed a loss of connection to our device on site at the Ladysmith Hawkins Area School District. We were reaching out to verify if there was any known working occurring on site. If you have any questions please reach out to the WiscNet NOC at \(608\) 442-6761 option 1 or [email protected]. Thank you,
- resolved Aug 06, 2026, 07:42 PM UTC
Hello, As of 2:00pm CT we are seeing a hands off from Charter on this circuit. We will be closing this Status Page as we are again able to reach this device. If you have any other questions feel free to reach out to the WiscNet. Thank you,
- postmortem Aug 06, 2026, 07:43 PM UTC
Date & Time of Incident: 9:05am-2:00pm 8/6/2026 Duration: 295 Minutes Technician\(s\): Johnathon Laun Review Date: 8/6/2026 Brief Summary: We lost connection to the school districts equipment at 9:05am Root Cause: A Charter fiber cut caused the loss of connection to the School District
Critical August 6, 2026 [2272567] Wiscnet - Port Edwards School District - Outage 4d 3h Port Edwards School District
Started Aug 06, 2026, 11:55 AM UTC· resolved Aug 10, 2026, 03:17 PM UTC
- identified Aug 06, 2026, 11:55 AM UTC
Hello, The WiscNet NOC has lost access to our device for Port Edwards School District at 8/6, 0638 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1347. If you have any additional questions, please contact WiscNet NOC Thank you,
- resolved Aug 10, 2026, 03:17 PM UTC
The WiscNet NOC has observed all alarms clear and we have regained access to our device at Port Edwards School District at 3:38am on 8/8/26.
- postmortem Aug 10, 2026, 03:19 PM UTC
Date & Time of Incident:` 8/6/26 0638 AM ` Duration:` 45 hours ` Technician\(s\):` Tim, Payton ` Review Date: 8/10/26 Brief Summary: The WiscNet NOC lost access to our device onsite.
Critical August 6, 2026 [2272440] Outage - Multiple wiscnet sites down 8h 50m Antigo Unified School District, Bowler School District, CESA 9, Edgar School District and 12 more
Started Aug 06, 2026, 05:18 AM UTC· resolved Aug 06, 2026, 02:09 PM UTC
- investigating Aug 06, 2026, 05:18 AM UTC
We are currently investigating the cause of a large outage starting at 1153PM.
- resolved Aug 06, 2026, 02:09 PM UTC
Hello, We are observing stable since 2:55 AM. Feel free to reach out to the WiscNet NOC if you need any further assistance.