WiscNet incident

[2272567] Wiscnet - Port Edwards School District - Outage

Critical Resolved View vendor source →

WiscNet experienced a critical incident on August 6, 2026 affecting Port Edwards School District, lasting 4d 3h. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2026, 11:55 AM UTC
Resolved
Aug 10, 2026, 03:17 PM UTC
Duration
4d 3h
Detected by Pingoru
Aug 06, 2026, 11:55 AM UTC

Affected components

Port Edwards School District

Update timeline

  1. identified Aug 06, 2026, 11:55 AM UTC

    Hello, The WiscNet NOC has lost access to our device for Port Edwards School District at 8/6, 0638 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1347. If you have any additional questions, please contact WiscNet NOC Thank you,

  2. resolved Aug 10, 2026, 03:17 PM UTC

    The WiscNet NOC has observed all alarms clear and we have regained access to our device at Port Edwards School District at 3:38am on 8/8/26.

  3. postmortem Aug 10, 2026, 03:19 PM UTC

    Date & Time of Incident:` 8/6/26 0638 AM ` Duration:` 45 hours ` Technician\(s\):` Tim, Payton ` Review Date: 8/10/26 Brief Summary: The WiscNet NOC lost access to our device onsite.