WiscNet incident

[2275037] Three Lakes School District Site Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on August 11, 2026 affecting Three Lakes School District, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2026, 11:34 AM UTC
Resolved
Aug 11, 2026, 03:13 PM UTC
Duration
3h 38m
Detected by Pingoru
Aug 11, 2026, 11:34 AM UTC

Affected components

Three Lakes School District

Update timeline

  1. investigating Aug 11, 2026, 11:34 AM UTC

    Hello, Starting at 6:24 am we observed our onsite equipment for your circuit go down. At this time we are requesting onsite power and equipment verification. Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To open a ticket please contact them at 866.558.1920 and use your site ID of 1647. Please reach out with any questions. Thank you,

  2. resolved Aug 11, 2026, 03:13 PM UTC

    Hello, At 6:50am, the WiscNet NOC observed alarms clear and we regained access to our device onsite.

  3. postmortem Aug 11, 2026, 03:19 PM UTC

    Date & Time of Incident:`6:24am 8/11 ` Duration:` 26 minutes ` Technician\(s\):` Connor, Payton ` Review Date: 8/11 Brief Summary: The WiscNet NOC lost access to our device onsite.