Resolved after 3 hours 38 minutes, affecting Three Lakes School District, on August 11, 2026.
Date & Time of Incident:`6:24am 8/11 ` Duration:` 26 minutes ` Technician\(s\):` Connor, Payton ` Review Date: 8/11 Brief Summary: The WiscNet NOC lost access to our device onsite.
Affected components
Update timeline
- investigating Aug 11, 2026, 11:34 AM UTC
Hello, Starting at 6:24 am we observed our onsite equipment for your circuit go down. At this time we are requesting onsite power and equipment verification. Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To open a ticket please contact them at 866.558.1920 and use your site ID of 1647. Please reach out with any questions. Thank you,
- resolved Aug 11, 2026, 03:13 PM UTC
Hello, At 6:50am, the WiscNet NOC observed alarms clear and we regained access to our device onsite.
- postmortem Aug 11, 2026, 03:19 PM UTC
Date & Time of Incident:`6:24am 8/11 ` Duration:` 26 minutes ` Technician\(s\):` Connor, Payton ` Review Date: 8/11 Brief Summary: The WiscNet NOC lost access to our device onsite.
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