WiscNet incident

[2274105] Paris J1 School District Site Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on August 8, 2026 affecting Paris J1 School District, lasting 2d 7h. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2026, 05:49 AM UTC
Resolved
Aug 10, 2026, 01:34 PM UTC
Duration
2d 7h
Detected by Pingoru
Aug 08, 2026, 05:49 AM UTC

Affected components

Paris J1 School District

Update timeline

  1. investigating Aug 08, 2026, 05:49 AM UTC

    Hello, Starting at 12:36 am we observed a loss of connection to our onsite equipment for your circuit. At this time we are requesting onsite power and equipment verification. Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To get a ticket opened please contact them at 866-558-1920 and use your site ID of 751. Please reach out with any questions. Thank you,

  2. resolved Aug 10, 2026, 01:34 PM UTC

    Hello, The Wiscnet NOC observed alarms clear and services restore at 7:46 AM Central.

  3. postmortem Aug 10, 2026, 01:34 PM UTC

    Date & Time of Incident: 8/8 12:36 AM Central Duration: 3310 Minutes Technician\(s\): Marcus Review Date: 8/10 Root Cause: network event Brief Summary: We lost access to our device at the Paris J1 School District on 8/8 12:36 AM Central and services restored on 8/10 at 7:46 AM Central. The device logs indicate a network event on the upstream transport connection.