WiscNet experienced a critical incident on August 10, 2026 affecting Cuba City School District, lasting 1d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 10, 2026, 12:04 AM UTC
Hello, We've detected an outage on your service starting around 6:51PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761. Thank you,
- resolved Aug 11, 2026, 03:37 PM UTC
Hello, The WiscNet NOC observed alarms clear and services restore at 9:38 AM Central.
- postmortem Aug 11, 2026, 03:52 PM UTC
Date & Time of Incident: 8/9 6:51 PM Central Duration: 2327 Minutes Technician\(s\): Marcus Review Date: 8/11 Root Cause: Known electrical work Brief Summary: We lost access to our device onsite for the Cuba City School District between 8/9 at 6:51 PM Central to 8/11 at 8:38 AM Central. The cause of the outage was known electrical work performed yesterday at the school district.