WiscNet incident

[2274074] - Monarch Library Systems - Outage

Critical Resolved View vendor source →

WiscNet experienced a critical incident on August 8, 2026 affecting Monarch Library System, lasting 8h 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2026, 03:35 AM UTC
Resolved
Aug 08, 2026, 12:10 PM UTC
Duration
8h 35m
Detected by Pingoru
Aug 08, 2026, 03:35 AM UTC

Affected components

Monarch Library System

Update timeline

  1. investigating Aug 08, 2026, 03:35 AM UTC

    We are currently seeing circuit 400562 for Monarch Library Systems as down. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1508. If you have any additional questions, please contact WiscNet NOC.

  2. resolved Aug 08, 2026, 12:10 PM UTC

    Hello, At this time we see all alarms cleared and services restored. Please reach out with any questions. Thank you,