WiscNet incident

East Troy Community School District - Down | 2273091

Critical Resolved View vendor source →

WiscNet experienced a critical incident on August 7, 2026 affecting East Troy Community School District, lasting 7h 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 05:51 AM UTC
Resolved
Aug 07, 2026, 01:36 PM UTC
Duration
7h 44m
Detected by Pingoru
Aug 07, 2026, 05:51 AM UTC

Affected components

East Troy Community School District

Update timeline

  1. investigating Aug 07, 2026, 05:51 AM UTC

    Hello, The WiscNet NOC has lost connection to our equipment at the East Troy Community School District. Please verify power to your site and equipment. Should you suspect this to be a larger network incident and require further assistance, reach out to the GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this site is 3188. If you have any additional questions, please contact WiscNet NOC. Thank you,

  2. resolved Aug 07, 2026, 01:36 PM UTC

    Hello, The WiscNet NOC regained access to our device onsite, and alarms have cleared.

  3. postmortem Aug 07, 2026, 01:36 PM UTC

    Date & Time of Incident:` 8/7/26 12:17am ` Duration:` 1 hour, 48 minutes ` Technician\(s\):` Devin, Payton ` Review Date: 8/7/26 Brief Summary: WiscNet NOC lost access to our site router.