WiscNet incident
[2276517] Appleton Exhibition Center - 400973 - Down
WiscNet experienced a critical incident on August 13, 2026 affecting Appleton Exhibition Center, lasting 7d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 13, 2026, 08:41 PM UTC
At this time, we are not seeing a connection with your device on site. Please check your device and equipment on site and power cycle the equipment. If you need assistance, please reach out to your last mile provider. If you have any additional questions, please contact WiscNet NOC.
- identified Aug 13, 2026, 08:47 PM UTC
At this time, we are not seeing a connection with your device on site. Please check your device and equipment on site and power cycle the equipment. If you need assistance, please reach out to your last mile provider. If you have any additional questions, please contact WiscNet NOC.
- identified Aug 18, 2026, 06:58 PM UTC
Hello, We are still not seeing a connection with your device on site. Please check your device and equipment on site and power cycle the equipment. If you need further assistance, please reach out to your last mile provider.
- identified Aug 19, 2026, 07:45 PM UTC
We have been in contact with the site and notified that this outage is down due to tornado damage. Please contact your last mile provider for assistance in restoring your circuit. If you have any further questions, please reach out to the Wiscnet NOC team.
- resolved Aug 21, 2026, 04:53 PM UTC
Hello, we see service restoration as of 2:20PM on 2/19.
- postmortem Aug 21, 2026, 04:54 PM UTC
Date & Time of Incident: 8/13/2026 9:30PM Central Duration: 5 days, 16 hours, and 50 minutes. Technician\(s\): Fue Khang Review Date: 8/21 Brief Summary: site went down due to Appleton/Menasha tornado event after effects/repair of city Root Cause: Tornado/Severe Weather