Whispir Outage History

There were 3 Whispir outages since February 9, 2026 totaling 2h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.whispir.com

Major April 9, 2026

SMS Messaging Disruption Affecting International Delivery

Detected by Pingoru: Apr 09, 2026, 02:00 AM UTC
Resolved: Apr 09, 2026, 03:35 AM UTC
Duration: 1h 34m

Affected: SMSSMSSMSSMSSMS

Timeline · 4 updates

identified Apr 09, 2026, 02:00 AM UTC

We are currently experiencing a service outage impacting international SMS delivery. Our team is working closely with our suppliers to determine the cause and will provide updates as more information becomes available. If you need any help whilst we work through this problem. Please reach out to our support team at [email protected]
identified Apr 09, 2026, 02:33 AM UTC

We have verified that not all international SMS delivery is impacted, and some use cases remain operational. We are continuing to actively work on resolving the issue with our suppliers and, in parallel, have initiated Business Continuity Plan (BCP) activation to support service recovery. We will continue to share updates as more information becomes available. If you require any assistance while we work through this issue, please contact our support team at [email protected].
monitoring Apr 09, 2026, 03:12 AM UTC

A fix has been implemented by our downstream provider, and all previously impacted services have now been fully restored. We are continuing to investigate the cause of this incident, including further analysis in collaboration with our vendors, to ensure appropriate preventative measures are in place. If you require any assistance or have further questions, please contact our Support team at [email protected].
resolved Apr 09, 2026, 03:35 AM UTC

This incident has been resolved. If you need any help whilst we work through this problem. Please reach out to our support team at [email protected]

Read the full incident report →

Minor February 24, 2026

Minor SMS delivery delays due to an unexpected service fault

Detected by Pingoru: Feb 24, 2026, 12:02 AM UTC
Resolved: Feb 24, 2026, 01:03 AM UTC
Duration: 1h

Affected: SMS

Timeline · 2 updates

investigating Feb 24, 2026, 12:02 AM UTC

Dear Customer, Please note that we are currently experiencing delays in message sendouts. The required operational teams have been engaged to investigate this as a matter of priority. We will provide a further update here within 30mins. If you have any questions or concerns, please contact our support team at [email protected]. Warm regards, Whispir Team
resolved Feb 24, 2026, 01:03 AM UTC

We’re pleased to share that the recent message delivery issue has now been fully resolved. All services are operating normally, and no further impact is expected. Our team is continuing to investigate the underlying cause to ensure this does not occur again. Once the full investigation is completed, we will provide a detailed incident report for your reference. Thank you for your patience and understanding. If you experience any additional issues, please don’t hesitate to contact our support team at [email protected]. Best regards, Whispir Support Team

Read the full incident report →

Minor February 9, 2026

SMS Messaging Disruption Affecting Australian Network Operators

Detected by Pingoru: Feb 09, 2026, 03:00 AM UTC
Resolved: Feb 09, 2026, 03:20 AM UTC
Duration: 20m

Affected: SMSSMS

Timeline · 2 updates

identified Feb 09, 2026, 03:00 AM UTC

We are currently experiencing a disruption affecting SMS delivery to multiple Australian Network Operators. This issue has been confirmed as originating at the Network Operator level and is impacting several carriers. Our teams are actively engaged with all downstream providers and are closely monitoring the situation. We will continue to share updates as more information becomes available. If you are experiencing delivery issues or require further assistance, please contact our support team at [email protected].
resolved Feb 09, 2026, 03:20 AM UTC

Services Fully Restored We have received confirmation that the underlying issue has been resolved. All routing between carriers and network operators is now functioning as expected, and message processing has returned to normal. Our team will continue to closely monitor carrier performance, and should any conditions change, we will provide an immediate update. If you are still experiencing delivery issues or need further assistance, please contact our support team at [email protected].

Read the full incident report →

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