Whispir incident

Delayed Email Delivery – AP1 Instance

Resolved after 51 minutes, affecting Email, on August 15, 2025.

identified Aug 15, 2025, 04:00 PM UTC

We are currently experiencing delays in email delivery on the AP1 instance. Our engineering team is actively investigating the root cause and working to restore normal service as quickly as possible. We will provide the next update within 1 hour or as soon as more information becomes available. We appreciate your patience and understanding.

Started
Aug 15, 2025, 04:00 PM UTC
Resolved
Aug 15, 2025, 04:51 PM UTC
Duration
51m
Detected by Pingoru
Aug 15, 2025, 04:00 PM UTC

Affected components

Email

Update timeline

  1. identified Aug 15, 2025, 04:00 PM UTC

    We are currently experiencing delays in email delivery on the AP1 instance. Our engineering team is actively investigating the root cause and working to restore normal service as quickly as possible. We will provide the next update within 1 hour or as soon as more information becomes available. We appreciate your patience and understanding.

  2. resolved Aug 15, 2025, 04:51 PM UTC

    This incident has been resolved.

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