Whispir incident
New Zealand Region - Intermittent Degradation of Message Delivery Service
Whispir is currently experiencing a minor incident affecting Whispir API and SMS and 1 more component, which began 1h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified May 25, 2026, 01:12 AM UTC
Dear Customers, We are currently aware of an issue that is intermittently impacting message delivery within the New Zealand region. Our team is actively monitoring the situation and working closely with our service providers to assess the scope and impact of the issue. If you have any questions or concerns, please contact our support team at [email protected].
- identified May 25, 2026, 01:32 AM UTC
Dear Customer, We are continuing to work with our providers. The issue has been identified, and recovery efforts are currently underway. If you have any questions or concerns, please contact our support team at [email protected].
- identified May 25, 2026, 02:24 AM UTC
Dear Customer, We have observed improvements in service performance; however, message delivery continues to be intermittently impacted. Our team is actively monitoring the situation and working closely with our provider to fully resolve the issue. We will provide further updates as more information becomes available. If you have any questions or concerns, please contact our support team at [email protected].