SMS Messaging Disruption Affecting Australian Network Operators

Update timeline

1. identified Feb 09, 2026, 03:00 AM UTC

   We are currently experiencing a disruption affecting SMS delivery to multiple Australian Network Operators. This issue has been confirmed as originating at the Network Operator level and is impacting several carriers. Our teams are actively engaged with all downstream providers and are closely monitoring the situation. We will continue to share updates as more information becomes available. If you are experiencing delivery issues or require further assistance, please contact our support team at [email protected].

2. resolved Feb 09, 2026, 03:20 AM UTC

   Services Fully Restored We have received confirmation that the underlying issue has been resolved. All routing between carriers and network operators is now functioning as expected, and message processing has returned to normal. Our team will continue to closely monitor carrier performance, and should any conditions change, we will provide an immediate update. If you are still experiencing delivery issues or need further assistance, please contact our support team at [email protected].