Resolved after 3 hours 59 minutes, on June 22, 2025.
The web portal is now accessible following a successful fix. We’re continuing to monitor the platform to ensure everything remains stable. Thank you for bearing with us.
Update timeline
- investigating Jun 22, 2025, 03:42 AM UTC
Our response team is actively investigating the issue affecting web portal availability in the US region. We will provide updates as more information becomes available.
- identified Jun 22, 2025, 04:22 AM UTC
API services have been restored at 12:36 AEST. We're still working on resolving the web portal issue and will keep you updated. Thank you for your patience and understanding as we work to restore full functionality.
- identified Jun 22, 2025, 05:59 AM UTC
We are continuing to work on a fix for this issue. We appreciate your patience and understanding.
- resolved Jun 22, 2025, 06:29 AM UTC
The web portal is now accessible following a successful fix. We’re continuing to monitor the platform to ensure everything remains stable. Thank you for bearing with us.
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